Facilitation services for the delivery of the virtual training Nurturing Well-Being in Call Centres - Healthy Minds and Bodies

Status Expired

Contract number 4500013693

Solicitation number 100026412-A

Publication date

Contract award date

Last amendment date

Contract value

CAD 272,090.64

    Description
    This contract was awarded to:
    SoftSim Technologies Inc.

    This bid solicitation is being issued to satisfy the requirement of Employment and Social Development Canada (the "Client") for facilitation services to deliver virtual training.
    ESDC requires facilitation services for the delivery of the virtual training courses to ESDC call centre employees as follows:

    Description
    Contract period Period of sessions delivery for initial contract period
    Facilitation services for the delivery of the virtual training Nurturing Well-Being in Call Centres - Healthy Minds and Bodies
    (Cultiver le bien-être en centre d’appels – Des corps et des esprits sains) The contract will be for a period from Contract award date to November 20th , 2024, plus one (1) additional irrevocable option period from November 21st , 2024 to March 31st, 2025 inclusive, allowing Canada to extend the terms of the contract. During the initial contract period, all the sessions will have to be delivered from September 04th 2024 to November 20th 2024.

    Business address

    507-1910 Rue Des Bassins

    Montreal, Quebec, H3J 1S5
    Canada
    Procurement method
    Competitive – Selective Tendering

    Contract duration

    The contract will be for a period of 4 month(s), from 2024/07/17 to 2024/11/20.

    Commodity - UNSPSC

    • 86132100 - Training planning, facilitation and delivery services

    Trade agreements

    • North American Free Trade Agreement (NAFTA)
    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None
    Contact information

    Contracting organization

    Organization
    Employment and Social Development Canada
    Address

    140 Promenade du Portage

    Gatineau, Quebec, K1A 0J9
    Canada
    Contracting authority
    Cynthia Carty
    Phone
    (343) 552-8150
    Email
    cynthia.carty@hrsdc-rhdcc.gc.ca
    Date modified: