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Pension Administration Benchmarking

Status Awarded

Contract number W6369-16-A071

Solicitation number W6369-16-A071

Publication date

Contract award date

Contract value

CAD 152,550.00

    Description
    This contract was awarded to:
    CEM Benchmarking Inc.

    DND, through Directorate of Pension Policy and Social Programs (DPSP), requires benchmarking services to capture performance measures relevant to the pension administration processes of Canadian Armed Forces Pension Plan (CAFPP), associated systems, and organization structure. These performance measures are required to make better business decisions relating to pension administration service improvements. The goals of this benchmarking work are improved member satisfaction, increased confidence in service delivery, and improved understanding of our comparison to industry standards.

    Business address
    Toronto, Ontario,
    Procurement method
    Competitive – Open Bidding
    Language(s)
    English
    ,
    French

    Contract duration

    Refer to the description above for full details.

    Commodity - GSIN

    • L099A - Financial and Related Services, N.E.S.
    Contact information

    Contracting organization

    Organization
    Department of National Defence
    Address
    101 Colonel By Dr
    Ottawa, Ontario, K1A0K2
    Canada
    Contracting authority
    Cairney, Vanessa
    Address
    101 Colonel by Drive
    Ottawa, ON, K1A 0K2
    CA

    Buying organization(s)

    Organization
    Department of National Defence
    Address
    101 Colonel By Dr
    Ottawa, Ontario, K1A0K2
    Canada
    Date modified: