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Request for Information - Smart Lockers

Solicitation number OPSU-2024-2025-0199

Publication date

Closing date and time 2024/08/08 12:00 EDT

Last amendment date


    Description

    AAFC has created this notice of request for information for a parcel tracking system and for smart lockers for parcels.

    We would like to ask the following questions of suppliers who offer these products and services.
    We intend to award a contract in the near future.

    Participation in this request for information will give the opportunity for suppliers to put their names on the request for proposal when it is ready to be posted.

    Parcel Tracking System

    Do you offer a parcel tracking system that is compatible with smart lockers?
    Is the software compatible with support hardware acquired by other vendors (printer, barcode scanner, handheld device, digital signature pad)?
    Can the system have multiple users with different accounts/password?
    Can the system generate barcodes?
    Does your system operates locally or using a cloud based?
    Where user data is stored?

    If you use a server, how do you secure your server?
    Is the server based in Canada?
    Can your system send automated and customized e-mail notification to recipients?
    Once a locker is selected for a recipient, assuming the recipient has not yet recovered the package, can that locker be reused later if another package is received for that same recipient?

    Smart Lockers for parcels

    Can the smart lockers be used without a parcel tracking system?
    Can it be managed using a smartphone?
    Are the lockers equipped with video surveillance and alarm. If yes, can they be turned off-on remotely?
    Can the locker system be customized to meet the customer’s requirements?
    What options are available to the recipient to open the locker and retrieve their package?
    Can the lockers, control unit and towers, be installed on a L-shaped wall, while leaving enough space to open the lockers?
    What are the options in case of a power failure?

    Tracking System and smart lockers

    Are there options to rent the equipment?
    What is the annual maintenance cost difference between equipment purchase and rental options? (Please provide difference in percentage for purchase versus rental)
    Which products and services are covered under the maintenance agreement?
    How do you manage systems updates and support?
    If updates and support are normally done remotely, do you offer any other alternative to deal with issues?
    Do you have personnel who have a secret security clearance issued by the Government of Canada?
    Do you include configuration, delivery, installation and training?
    If purchased, what are the basic warranties for all products?
    Are there any monthly subscription fees?

    Contract duration

    The estimated contract period will be 60 month(s).

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

    Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Agriculture and Agri-Food Canada (AAFC)
    Address

    1341 BASELINE ROAD

    OTTAWA, Ontario, K1A 0C5
    Canada
    Contracting authority
    Julie Mercier
    Phone
    (514) 244-6852
    Email
    julie.mercier@agr.gc.ca
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    English
    35
    001
    French
    6

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Information
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Contract duration
    60 month(s)
    Procurement method
    Non-Competitive
    Selection criteria
    Not applicable
    Commodity - UNSPSC
    Click the links below to see a list of notices associated with the UNSPSC.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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