Small Appliance Repair – Dorchester Complex

Small Appliance Repair – Dorchester Penitentiary Complex and Shepody Healing Center

This requirement is for: The Correctional Service of Canada, Atlantic Region

Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Ukraine Free-Trade Agreement (CUFTA), Canada Korea Trade Agreement (CKTA), Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA) and Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA), Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

Tendering procedures: All interested suppliers may submit a bid.

Competitive Procurement Strategy: lowest priced compliant bid

Set-aside under the Procurement Strategy for Indigenous Business:

This procurement is not subject to any set-asides for Indigenous Suppliers.

Comprehensive Land Claim Agreement:

This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements: This contract does not include security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

1.1 Background:

The Correctional Service of Canada requires regular maintenance as well as emergency repairs on various small appliances throughout the Dorchester Penitentiary Complex and Shepody Healing Center. This is due to the wear and tear of daily usage of these machines. For example, in the medium sector for all ranges, the washers and dryers are the only laundry facilities available to the offenders and are used numerous times throughout the day. In the minimum sector, the appliances in that environment are used similar to apartment living with between 6-8 occupants, so the appliances are used daily as well.

1.2 Objectives:

The Contractor must provide maintenance and repair services of appliances to maintain them in proper working order, for all small appliances in the Dorchester Complexes and Shepody Healing Centre.

1.3 Tasks:

- The Contractor must provide on-site repair services, on an as and when requested basis, to small appliances of various makes and models located throughout Dorchester Penitentiary. Appliances include but are not limited to washers, dryers, refrigerators, freezers, stoves, ice machines and water fountains.

- The Contractor must identify and recommend solutions for the repair of appliances or, when required, their replacement.

- The Contractor must not start any work until the Project Authority or their delegate gives authorization to do so.

- The Contractor must provide all labour, tools, equipment, parts and cover travel costs necessary to provide the required service. The Contract must maintain an inventory of all tools brought on the CSC site. CSC Security will verify all tools upon the Contractor’s arrival and departure from the site.

- The Contractor is responsible to obtain parts as required to complete small appliance maintenance and repairs.

- The Contractor must provide service within 24 hours of receipt of a Task Authorization during regular institutional business hours (Monday to Friday).

- The Contractor must be available to receive service calls via telephone, telephone answering machine, beeper, cell phone or other communication devices and must respond to Dorchester Penitentiary within one hour of receiving a service call to arrange a time to come in to perform the repair or maintenance service, or both.

1.4 Deliverables

- Maintenance and repairs of small appliances at Dorchester Penitentiary Complex and
Shepody Healing Center.

The Contractor must perform the work at the following locations:

Dorchester Penitentiary Complex
4902 Main Street
Dorchester NB E4K 2Y9

This includes these locations below:

Site # 1& 2 - Dorchester Penitentiary Medium Sector /Shepody Healing Centre

4902 Main Street
Dorchester NB E4K 2Y9

Site # 3 –Dorchester Penitentiary Minimum Sector
4902A Main Street
Dorchester NB E4K 2Y9

Any conditions for participation of suppliers not specified in solicitation documentation: none.

Estimated quantity of commodity: see solicitation document statement of work and basis of payment.

Duration of Contract and Time Frame for Delivery:

Period of the Contract: The Work is to be performed during the period of date of contract awarded to March 31, 2025, with the option to renew for three (3) additional one-year periods.

File Number: 21220-24-4579380

Contracting Authority: Penny Panayiotopoullos
Telephone number: 506-875-3649
E-mail: penny.panayiotopoullos@csc-scc.gc.ca

NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website.

The Crown reserves the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada (English or French).

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.

Topics include:
 Overview of the federal government contracting process;
 Searching for opportunities on the Buy and Sell - Tenders website;
 Bidding on opportunities;
 Registering in supplier databases.

The full schedule of seminars can be found on the Buyandsell.gc.ca website, under Event Calendar (https://buyandsell.gc.ca/event-calendar).