Security Guard Services

Solicitation number UWORFPSR-1730

Publication date

Closing date and time 2023/06/15 12:00 EDT

Last amendment date

    Suppliers can find the complete tender document(s), at no cost, on:

    Procuring Entity:
    University of Western Ontario (Western)
    Procurement Services
    1151 Richmond Street
    London, Ontario, Canada, N6A 3K7

    Scott Roth         

    Procurement Method:
    Open tender whereby all interested Suppliers may submit a Proposal.

    The RFP is an invitation to submit offers for Security Guard Services.
    Campus Safety and Emergency Services (CSES), Housing and Ancillary Services (Housing), the Western Book Store (Book Store) and Western Libraries require a competent, trained, uniformed security guard presence to patrol and monitor Western owned and/or leased properties in an effort to deter crime, safeguard students/staff/and the public, and to protect all properties and assets both owned and non-owned. The Proponent must possess sufficient resources to meet Western’s security guard requirements which include, but are not limited to, punctual and properly trained staff and effective daily communication.
    Two levels of security guards are required:
    Level 1 – Uniformed security guards with basic training with required licensing, campus orientation, and additional training relating to the use of force and de-escalation.
    Level 2 – Uniformed security guards with basic training with required licensing and campus orientation.
    Provision of Parking Lot Attendants is out of scope for this RFP.
    Although this RFP is facilitated specifically for CSES, Housing, Bookstore and Libraries, other Western faculties or departments may be interested in the services offered in the future.  As such, it is expected the successful Proponent will provide the services of this RFP to all Western faculties and departments.
    Download the complete tender document for further details.
    The annual estimated budget for this service is $265,000 plus HST.
    Estimated Quantities:
    Available within the tender document

    Submission Details:
    All tender submissions must be uploaded electronically at

    Submission Deadline:
    June 15, 2023 at 12:00 PM ET

    Public Opening:
    Not Applicable

    Conditions for Participation:
    Available within the tender document(s)

    Mandatory Submission Requirements:
    1. Appendix B- Submission Form
    2. Appendix C- Rate Bid Form
    3. Appendix D- Reference Form
    4. Appendix E- Deliverables Questionnaire
    5. Appendix F- Proponents Checklist

    Complete submission requirements are provided within the tender document(s).

    Scored Submission Requirements:
    1. Mandatory Requirements
    2. Experience, Qualifications and References
    3. Staffing
    4. Training
    5. Contract Management Methodology
    6. Customer and Client Service
    7. Sustainability
    8. Value Added Incentives/ Ideas
    9. Accessibility (AODA)
    10. Pricing

    This procurement is covered by Chapter 5 of the Canadian Free Trade Agreement (CFTA).
    This procurement is covered by Chapter 19 of the Canada-European Union Comprehensive Economic Trade Agreement (CETA).

    Contract Term:
    Three years with the option to extend for two additional one-year terms.

    Duration of Agreement:
    Upon receipt of equipment and satisfaction of obligations as set out in the Agreement.

    Additional Options:
    Available in the tender document(s)

    At the end of the evaluation process, Western may identify one or more Suppliers with whom it wishes to enter into negotiations, by written notification.  See tender document(s) for further detail.

    Not Applicable

    Responses must be submitted in English.

    Suppliers should note that information contained within this Tender Notice is subject to change.  Suppliers are encouraged to download the tender document(s) which contain the most current information.
    If there is a conflict between the tender document(s) and this Tender Notice, the tender document(s) will take precedence.

      Bidding and Documents are available on Fees may apply; See for more information.

      Contract duration

      The estimated contract period will be 36 month(s).

      Trade agreements

      • Canadian Free Trade Agreement (CFTA)
      • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
      • Please refer to tender description or tender documents

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      Contact information

      Contracting organization

      University of Western Ontario
      Procurement Services, Suite 6100, Support Services Building, University of Western Ontario
      London, Ontario, N6A 3K7
      Contracting authority
      Scott Roth
      519-661-2111 x82779
      Bidding details

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      Summary information

      Contract duration
      36 month(s)
      Procurement method
      Competitive – Open Bidding

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