Enterprise Case Management and Student Success Solution

Solicitation number DAL2025-19987633

Publication date

Closing date and time 2026/04/03 13:00 EDT


    Description
    Dalhousie University is seeking proposals from qualified vendors for the implementation of an Enterprise Case Management solution across multiple units across the institution including Student affairs, Housing and campus connection, Human Rights & Equity Services (HRES), International Center, Academic Integrity / Senate Discipline. The solution should streamline case intake, workflow automation, reporting, compliance, and integration with Dalhousie systems.  This solution will be a SaaS (Software as a Service) product.

    Cost of acquiring documents: Not Applicable

    Terms of payment for acquiring documents: Not Applicable

    Tender notices on CanadaBuys published for Nova Scotia Public Sector Entities may not reflect amendments. For tender documents and up-to-date addenda, refer to the Nova Scotia Procurement Portal: https://procurement-portal.novascotia.ca/tenders/DAL2025-19987633

    For additional detail on contract duration, refer to the tender documents.

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    Contract duration

    The estimated contract period will be 60 month(s).

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)
    Contact information

    Contracting organization

    Organization
    Dalhousie University
    Address
    6283 Alumni Crescent
    Halifax, Nova Scotia, B3H 4R2
    Canada
    Contracting authority
    Jessica Goreham-Penney
    Email
    jjgoreha@dal.ca

    Buying organization(s)

    Organization
    Dalhousie University
    Bidding details

    Full details for this tender opportunity are available on a third-party site

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English
    Contract duration
    60 month(s)
    Procurement method
    Competitive – Open Bidding