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Up to Ten(10) Help Desk Specialist level 1 (junior), & Up to Eight (8) Help Desk Specialist level 2 (Intermediate)

Solicitation number 16-112627

Publication date

Closing date and time 2016/06/01 11:00 EDT




    GSIN: D302A

    Reference Number:


    Solicitation Number:


    Organization Name:

    Foreign Affairs, Trade and Development Canada

    Solicitation Date:


    Closing Date:

    2016-06-01 11:00 AM EDT

    Anticipated Start Date:


    Estimated Delivery Date:


    Estimate Level of Effort:

    Average of up to 220 days per resource

    Contract Duration:

    The contract period will be for up to 12 months from the date of contract award

    Solicitation Method:


    Applicable Trade Agreements:


    Comprehensive Land Claim Agreement Applies:


    Number of Contracts:


    Requirement Details

    Tendering Procedure: Selective Tendering

    This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Stream 4,for services in the National Capital Region for the following category: Help Desk Specialist level 1 (junior) and 2 (Intermediate)

    The following SA Holders have been invited to submit a proposal:

    All the SA holders

    ADRM Technology Consulting Group Corp.

    Calian Ltd.

    CGI Information Systems and Management Consultants Inc.

    Excel Human Resources Inc.

    Fujitsu Consulting (CANADA) Inc./Fujitsu Conseil (Canada) Inc.


    iFathom Corporation

    MaxSys Staffing & Consulting Inc.

    Nortak Software Ltd.

    NRNS Incorporated

    Promaxis Systems Inc

    Promaxis Systems Inc. and Holonics Inc. IN JOINT VENTURE

    The VCAN Group Inc.

    The VCAN Group Inc., Titus International Inc. in Joint Venture

    Trinetra Systems Inc.

    Description of Work:

    Bid solicitation # 16-112627 issued under the framework of the of the TASK-BASED INFORMATICS PROFESSIONAL SERVICES (TBIPS) method of supply (EN578-055605/G), for the provision of the following professional services: Up to Ten(10) Help Desk Specialist level 1 (junior), & Up to Eight (8) Help Desk Specialist level 2 (Intermediate)

    The work was being performed by MaxSys Staffing & Consulting Inc. and Calian (value $458,256.00)

    Security Requirement: SRCL# Common PS SRCL#19

    Minimum Corporate Security Required: FSC - Secret

    Minimum Resource Security Required: SECRET

    Contract Authority

    Name: Emilie Hamelin Boileau

    Phone Number:343-203-1303



    Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Agreement on Internal Trade (AIT)
    • North American Free Trade Agreement (NAFTA)

    Partner with another business

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    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Foreign Affairs, Trade And Development (Department Of)
    125 Sussex Dr
    Ottawa, Ontario, K1A0G2
    Contracting authority
    Hamelin-Boileau, Emilie
    200 promenade du Portage
    Gatineau, QC, K1A 0G4

    Buying organization(s)

    Foreign Affairs, Trade And Development (Department Of)
    125 Sussex Dr
    Ottawa, Ontario, K1A0G2
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

    Please contact the contracting officer to get the full solicitation documentation, access information on how to bid, or if you have any questions regarding this tender opportunity.

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    Summary information

    Notice type
    Request for Proposal
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    National Capital Region (NCR)
    Procurement method
    Competitive - Limited Tendering
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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