IT Applications and Operations Support for Department of Finance

Solicitation number FIN-993303-2017-02-14

Publication date

Closing date and time 2017/02/28 13:00 EST

Last amendment date





    This requirement is for: Finance Canada

    The Request For Proposal (RFP) is issued against the TBIPS Supply Arrangement (SA) PWGSC file number EN578-055605. All terms and conditions of the SA apply and will be incorporated into any resulting contract.

    This requirement is against:

    Work Stream 4 – Business Services – B.13 Operations Support Specialist - Senior level 3.

    The requirement is only open to the following companies:

    CGI Information Systems and Management Consultants Inc.

    Cistel Technology Inc.

    Compugen Incorporated

    Dare Human Resources Corporation

    Excel Human Resources Inc.

    Fujitsu Consulting (Canada) Inc./Fujitsu Conseil (Canada) Inc.

    IT Services Canada Inc., ADGA Group Consultants Inc., In Joint Venture

    MGIS Inc., BDMK Consultants Inc. In Joint Venture

    Nisha Technologies Inc.

    Prologic Systems Ltd.

    Promaxis Systems Inc.

    S.i. Systems Ltd.

    TRM Technologies Inc.

    TRM Technologies Inc., BP&M Government IM & IT Consulting Inc., In Joint Venture

    Turtle Island Staffing Inc.

    Description of requirement:

    The Department of Finance Canada requires the services of an Operations Support Specialist Level 3 Resource to assist the IT Business Solution team in the deployment of new application software and maintenance of existing application software.

    The Department of Finance has approximately 100 Commercial-Off-The-Shelf (COTS) and custom applications. These applications are Web-based, Client-Server or desktop applications. The IT Business Solution team is responsible for packaging, maintaining, supporting, testing and deploying these applications to end-users. There are approximately 1000 end-users in the Department. 

    These applications are installed on 2 distinct networks: a segregated network and a Protected-B network.

    Proposed period of contract:

    The initial contract period will be from April 1, 2017 until March 31, 2018.

    Request for Proposal (RFP) documents will be e-mailed directly, from the Contracting Officer, to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT GOVERNMENT ELECTRONIC TENDERING SERVICE (GETS) IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS.

    Inquiries regarding this RFP requirement are to be submitted to the Contracting Officer listed below:

    RFP File Number: FIN-993304-2017-02-14

    Contracting Officer: Michelle Allen 

    Phone Number: (613) 369-3460 


    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Department of Finance
    90 Elgin Street
    Ottawa, Ontario, K1A0G5
    Contracting authority
    Allen, Michelle
    90 Elgin, 10th Floor
    Ottawa, ON, K1A 0G5

    Buying organization(s)

    Department of Finance
    90 Elgin Street
    Ottawa, Ontario, K1A0G5
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

    Please contact the contracting officer to get the full solicitation documentation, access information on how to bid, or if you have any questions regarding this tender opportunity.

    Note that there may be fees to access the documents or bid. These should be outlined in the Description tab.

    We recommend that you contact the contracting officer as soon as possible, as there may be deadlines for receiving questions.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Procurement method
    Competitive - Limited Tendering
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.


    Date modified: