SHARED SERVICES CANADA - SERVICE DESK SERVICES MANAGED SERVICE

Solicitation number 2B0KB40545

Publication date

Closing date and time 2020/09/21 14:00 EDT

Last amendment date


    Description

    Amendment 16 - SSC is granting an extension until September 21, 2020@2:00pm – Eastern Time

    REMINDER: If Bidders wish to take advantage of the Pre-Check Compliance Process the revised date and time is the following: Canada will review only Pre-Bids submitted by no later than 11:59 p.m Eastern Time. 04-Sep-2020 (the “Pre-Bid Deadline”)

    Amendment 15 - Questions/Answers

    Amendment 14 - Questions/Answers - SSC is granting an extension until September 18, 2020 to allow sufficient time to compile their response. Please advise in writing to the Contract Authority: julie.bampton@canada.ca your intent to continue to bid on this solicitation.

    Amendment 13 - Questions/Answers - Note: The question period has been extended until July 31, 2020@2:00pm

    Amendment 12 - Questions/Answers

    Amendment 11 - Questions/Answers

    Amendment 10 - Questions/Answers

    Amendment 9 - Questions/Answers

    Amendment 8 - Questions/Answers

    Amendment 7 - Questions/Answers

    Amendment 6 - Questions/Answers

    Amendment 5 - Questions/Answers - properly attach

    Amendment 4 - Questions/Answers

    Amendment 3 - Questions/Answers

    Amendment 2 - Modifications to SOW

    Amendment 1 - Questions/Answers

    Description of Requirement

    This bid solicitation is being issued to satisfy the requirement of Shared Services Canada for Service Desk Transformation Services (“the Solution”). Under the resulting Contract,

    SSC intends to award one contract.

    SSC intends to award for a Contract period of three years, plus four option periods of one year each.

    File Number: 2B0KB40545
    Contracting Authority: Julie Bampton
    Phone Number: 613-790-5915
    E-Mail: Julie.bampton@canada.ca
    SOLICITATION CLOSES
    At 2:00 PM on August 21, 2020 Time Zone: EST

    Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

    Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Bampton, Julie
    Phone
    613-790-5915
    Email
    julie.bampton@canada.ca
    Address
    180 Kent Street
    Ottawa, ON, K1A 0P7
    CA

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    020 EN 96
    020 FR 19
    019 EN 50
    019 FR 7
    018 EN 32
    018 FR 2
    017 EN 23
    017 FR 3
    016 EN 30
    016 FR 0
    015 EN 25
    EN 17
    015 FR 3
    FR 2
    014 EN 23
    014 FR 2
    013 EN 34
    013 FR 1
    012 EN 27
    012 FR 5
    011 EN 28
    011 FR 2
    010 EN 29
    010 FR 1
    009 EN 29
    009 FR 1
    008 EN 34
    008 FR 4
    007 EN 38
    007 FR 3
    006 EN 46
    006 FR 6
    005 EN 57
    005 FR 11
    001 EN 134
    002 EN 94
    004 EN 49
    000 EN 240
    EN 36
    EN 62
    EN 49
    EN 34
    EN 64
    EN 41
    EN 46
    EN 37
    EN 42
    003 EN 45
    001 FR 15
    003 FR 8
    002 FR 11
    FR 4
    FR 2
    FR 1
    FR 8
    FR 32
    FR 3
    FR 46
    FR 4
    000 FR 31
    004 FR 6
    FR 8

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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