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SHARED SERVICES CANADA - SERVICE DESK SERVICES MANAGED SERVICE

Solicitation number 2B0KB40545

Publication date

Closing date and time 2020/09/21 14:00 EDT

Last amendment date


    Description

    Amendment 16 - SSC is granting an extension until September 21, 2020@2:00pm – Eastern Time

    REMINDER: If Bidders wish to take advantage of the Pre-Check Compliance Process the revised date and time is the following: Canada will review only Pre-Bids submitted by no later than 11:59 p.m Eastern Time. 04-Sep-2020 (the “Pre-Bid Deadline”)

    Amendment 15 - Questions/Answers

    Amendment 14 - Questions/Answers - SSC is granting an extension until September 18, 2020 to allow sufficient time to compile their response. Please advise in writing to the Contract Authority: julie.bampton@canada.ca your intent to continue to bid on this solicitation.

    Amendment 13 - Questions/Answers - Note: The question period has been extended until July 31, 2020@2:00pm

    Amendment 12 - Questions/Answers

    Amendment 11 - Questions/Answers

    Amendment 10 - Questions/Answers

    Amendment 9 - Questions/Answers

    Amendment 8 - Questions/Answers

    Amendment 7 - Questions/Answers

    Amendment 6 - Questions/Answers

    Amendment 5 - Questions/Answers - properly attach

    Amendment 4 - Questions/Answers

    Amendment 3 - Questions/Answers

    Amendment 2 - Modifications to SOW

    Amendment 1 - Questions/Answers

    Description of Requirement

    This bid solicitation is being issued to satisfy the requirement of Shared Services Canada for Service Desk Transformation Services (“the Solution”). Under the resulting Contract,

    SSC intends to award one contract.

    SSC intends to award for a Contract period of three years, plus four option periods of one year each.

    File Number: 2B0KB40545
    Contracting Authority: Julie Bampton
    Phone Number: 613-790-5915
    E-Mail: Julie.bampton@canada.ca
    SOLICITATION CLOSES
    At 2:00 PM on August 21, 2020 Time Zone: EST

    Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Bampton, Julie
    Phone
    613-790-5915
    Email
    julie.bampton@canada.ca
    Address
    180 Kent Street
    Ottawa, ON, K1A 0P7
    CA

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    020
    English
    90
    020
    French
    19
    019
    English
    49
    019
    French
    7
    018
    English
    30
    018
    French
    2
    017
    English
    22
    017
    French
    3
    016
    English
    29
    016
    French
    0
    015
    English
    24
    English
    17
    015
    French
    3
    French
    2
    014
    English
    22
    014
    French
    2
    013
    English
    33
    013
    French
    1
    012
    English
    26
    012
    French
    5
    011
    English
    27
    011
    French
    2
    010
    English
    27
    010
    French
    1
    009
    English
    28
    009
    French
    1
    008
    English
    33
    008
    French
    4
    007
    English
    37
    007
    French
    3
    006
    English
    45
    006
    French
    6
    005
    English
    55
    005
    French
    10
    001
    English
    130
    002
    English
    92
    004
    English
    49
    000
    English
    235
    English
    36
    English
    61
    English
    49
    English
    34
    English
    63
    English
    41
    English
    46
    English
    37
    English
    42
    003
    English
    45
    001
    French
    15
    003
    French
    8
    002
    French
    11
    French
    4
    French
    2
    French
    1
    French
    8
    French
    32
    French
    3
    French
    46
    French
    4
    000
    French
    30
    004
    French
    6
    French
    8

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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