THS Return to Work (RTW) PSAB Client Computer Support

NOTICE OF PROPOSED PROCUREMENT (NPP)

For

Temporary Help Services (THS)

GSIN: D302A Informatics Professional Services

Reference Number:

22-217053

Solicitation Number:

22-217053

Organization Name:

Department of foreign Affairs, Trade and Development

Solicitation Date:

2022-03-28

Closing Date:

2022-04-04 02:00 PM Eastern Time ET

Anticipated Start Date:

as soon as possible

Estimated Delivery Date:

2023-02-28

Estimate Level of Effort:

Up to eight months for the initial contract period

Contract Duration:

The contract period will be from Contract award to February 28, 2023.

Solicitation Method:

Competitive

Comprehensive Land Claim Agreement Applies:

No

Number of Contracts:

1

Applicable Trade Agreements:

• World Trade Organization Agreement on Government Procurement (WTO-AGP),
• the Canada-Chile Free Trade Agreement (CCFTA),
•  the Agreement on Internal Trade (AIT), 
• the Canada-Peru Free Trade Agreement (CPFTA),
•  the Canada-Columbia Free Trade Agreement (CColFTA), and
•  the Canada-Panama Free Trade Agreement (CPanFTA)

Requirement Details

Tendering Procedure: Selective Tendering

This requirement is open only to those THS Supply Arrangement Holders who qualified for services in the National Capital Region for the following categories:

Category of resource: Stream 5: 5.1 Computer, application support, Junior

This procurement is set aside for Aboriginal Business under the federal government’s Set-Aside Program for Aboriginal Business.

The following SA Holders have been invited to submit a proposal:

ACOSYS CONSULTING SERVICES INC./ SERVICES CONSEILS ACOSYS INC., THE HALIFAX COMPUTER CONSULTING GROUP INC., in Joint Venture

Adirondack Information Management Inc., The AIM Group Inc. in Joint Venture

ADRM Technology Consulting Group Corp.

Advanced Chippewa Technologies Inc.

IPSS INC.

Lionel Drouin

MAKWA Resourcing Inc.

Makwa Resourcing Inc. and Koroc Consulting Inc. in JOINT VENTURE

Nisha Technologies Inc.

OLAV CONSULTING CORP., MOSHWA ABORIGINAL INFORMATION TECHNOLOGY CORPORATION, IN JOINT VENTURE

Solutions LDC Inc.

Number of resources required: Up to 20 

Description of Work:

The Service Delivery and Support division (SIS) urgently requires additional resources to assist with the Return to Workplace project within the National Capital Region (NCR). Clients will start returning to the workplace on March 28th. SIS is looking for resources to provide clients with in person support through out the NCR such as assisting client with Microsoft Office (Outlook, Word, Excel, etc.), Microsoft Teams (One Drive, SharePoint, Teams, etc.), Smartphone activations/troubleshooting, computer hardware (connections to monitor, peripherals, docking stations), network accounts (password resets, initial login, etc.), etc. GAC is seeking junior resources with some basic IT experience/skills and experienced with in person coaching and support, i.e. not over the phone, but assisting clients face to face. The resources will be stationed in various locations within various GAC facilities, in the NCR, assisting clients as required. Potentially moving between areas assisting clients on multiple floors depending on the number of people returning to the office.

Incumbent Information:

There is no incumbent in any specified role.

Security Requirement: Common PS SRCL #19 applies

Minimum Corporate Security Required: Secret

Minimum Resource Security Required: Secret

Contract Authority

Name: Justin Hirsch

Phone Number: 343-203-6382

Email Address: justin.hirsch@international.gc.ca

Inquiries

Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

NOTE: Temporary Help Services (THS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐NCRIMOS@pwgsc.gc.ca