Support to Canada’s Quarantine Case Management and systems supporting the implementation of border measures and the enforcement of the Quarantine Act.

Solicitation number 1000244598

Publication date

Closing date and time 2022/11/15 14:00 EST



    GSIN: D302 ADP System Development Services

    Reference Number:


    Solicitation Number:

    HC 1000244598

    Organization Name:


    Solicitation Date:


    Closing Date:

    2022-11-15 14:00 Eastern Standard Time EST

    Anticipated Start Date:


    Estimated Delivery Date:


    Estimate Level of Effort: 

    1,440 days for 6 resources & 2,280 for 19 resources for initial period & repeat same level of effort for Option Period #1

    Contract Duration:

    The Outline Agreement period will be for a one (1) year from the date of contract award with one (1) optional year period.

    Solicitation Method: Competitive

    Applicable Trade Agreements:


    Comprehensive Land Claim Agreement Applies: No

    Number of Contracts: 1

    Requirement Details

    Tendering Procedure: Selective Tendering

    This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the following categories and one (1) resource per category:

    A.1 Application/Software Architect – Senior

    A.6 Programmer/Software Developer – Senior

    A.6 Programmer/Software Developer – Intermediate

    A.11 Tester – Senior

    A.11 Tester – Intermediate

    B.2 Business Architect – Senior

    B.3 Business Consultant – Senior

    B.3 Business Consultant – Intermediate

    B.6 Business System Analyst – Intermediate

    C.11 IT Security VA Specialist – Senior

    C.11 IT Security VA Specialist – Intermediate

    C.16 PIA Specialist – Senior

    I.3 Database Analyst – Senior

    I.4 Database Modeller/IM Modeller – Intermediate

    I.9 System Administrator – Intermediate

    I.10 Technical Architect – Senior

    I.11 Technology Architect – Senior

    P.1 Change Management Consultant – Senior

    P.1 Change Management Consultant – Intermediate

    P.2 Enterprise Architect – Senior

    P.9 Project Manager – Senior

    P.9 Project Manager – Intermediate

    P.11 Quality Assurance Specialist/Analyst – Senior

    P.11 Quality Assurance Specialist/Analyst – Intermediate

    P.1 Change Management Consultant – Junior

    The following SA Holders have been invited to submit a proposal:

    1. 1511995 Ontario Limited, ipss inc., in jv

    2. 9468269 Canada Corp.

    3. Alivaktuk Consulting Inc. & NavPoint Consulting Group Inc. in JV

    4. Archipelago Alliance Inc.


    6. CGI Information Systems and Management Consultants Inc.

    7. Cofomo Inc.

    8. Eagle Professional Resources Inc.

    9. IT/NET OTTAWA INC, KPMG LLP, in joint venture

    10. Raymond Chabot Grant Thornton Consulting Inc.

    11. S.I. SYSTEMS ULC

    12. Sourced Group Inc.

    13. Tato Recruiting Inc., S.I. SYSTEMS ULC, in Joint Venture

    14. The AIM Group Inc.

    15. TRM Technologies Inc., BP&M Government IM & IT Consulting Inc., IN JOINT VENTURE

    Description of Work:

    TITLE: Support to Canada’s Quarantine Case Management and systems supporting the implementation of border measures and the enforcement of the Quarantine Act. 

    The Public Health Agency of Canada (PHAC) in partnership with Health Canada (HC) continues to respond to this pandemic event, which continues to pose a threat to the Canadian public nationally and abroad. In that context, PHAC and HC continue to work in collaboration with The Canada Border Services Agency (CBSA) to continue to support, maintain and enhance the Quarantine Case Management System and associated functions.

    This requires professional services to support the PHAC Quarantine Case Management System, which requires a variety of professional business, and Information Management (IM)/Information Technology (IT) services to support the urgent requirements of the Quarantine Case Management System to continue to respond to the needs of the public, public health and employee safety within the current COVID-19 era.

    The PHAC has delegated the responsibility to maintain, further develop and provide support of the solution to HC. All Professional services are required to provide expertise and strategic advice as described in this Statement of Work, specific categories of resources are required for design, development and deployment assistance as required in support of development, deployment and support of solutions directly or indirectly related to PHAC’s mandate under the Quarantine Act.

    PHAC has built an API gateway in the cloud to collect data from various partner data sources. PHAC/HC will capitalize on the work already done for the Quarantine Case Management System. This includes mobile and web applications, which collect data into an analytics solution to facilitate reporting artifacts to be developed in support of the PHAC/HC and partner government departments or Agencies’ requirements. Business functionalities may include but are not limited to quarantine case management, contact tracing, advanced analytics and reporting.


    Task Authorizations (TA) will be issued against one (1) Service Outline Agreement to provide support to the Department’s Canada’s Quarantine Case Management and systems supporting the implementation of border measures and the enforcement of the Quarantine Act. 

    A contractor is currently performing the work.

    Security Requirement: Common PS SRCL #06 applies

    Minimum Corporate Security Required: None

    Minimum Resource Security Required: Enhanced Reliability

    Contract Authority

    Name: Beverly Shawana

    Phone Number: 613-371-3765

    Email Address:


    Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

    NOTE: Task‐Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)

    Partner with another business

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    Contact information

    Contracting organization

    Health Canada
    Address Locator 0900C2
    Ottawa, Ontario, K1A 0K9
    Contracting authority
    Shawana, Beverly

    Buying organization(s)

    Health Canada
    Address Locator 0900C2
    Ottawa, Ontario, K1A 0K9
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

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    Summary information

    Notice type
    Request for Proposal
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Procurement method
    Competitive – Selective Tendering
    Commodity - GSIN
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