Evaluation of Rogers’ Network for resiliency related to July 8, 2022 outage

Solicitation number CRTC 23-0049

Publication date

Closing date and time 2023/04/04 14:00 EDT

Last amendment date


    Duration & Timeframe of contract: From contract award for four months. 

    About CRTC:

    The Canadian Radio-television and Telecommunications Commission (CRTC) is an administrative tribunal that regulates and supervises broadcasting and telecommunications in the public interest. We are dedicated to ensuring that Canadians have access to a world-class communication system that promotes innovation and enriches their lives.

    At the CRTC, we engage in a wide range of activities. We regulate telecommunications carriers, including major telephone and internet access companies. We also supervise and regulate over 2,000 broadcasters, including TV services, AM and FM radio stations, and the companies that provide these services to Canadians.

    RFP Scope:

    Rogers Communications is one of the largest telecom service providers in Canada. On July 8, 2022, Rogers’ telecom network suffered a major network outage for both wireless and wireline networks. This network outage left millions of Rogers customers without connectivity all over Canada for several hours. The CRTC has made public extensive details, provided by Rogers, about this incidence. Rogers has also proposed changes to its network to prevent major network outages in future and set out a multi year plan with massive investment to improve resiliency of their network.

    The objective of this RFP is to hire a consultancy firm who will assist in analysing and assessing Rogers’ wireless and wireline telecommunications networks for resiliency in all aspects related to the July 8, 2022 outage and evaluating the changes proposed by Rogers in response to this network outage to preventing future outages.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)

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    Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

    Contact information

    Contracting organization

    Canadian Radio Television and Telecommunications Commission
    1 Prom. Du Portage
    Gatineau, Quebec, J8X4B1
    Contracting authority
    Martel, Adriana Malikah
    1, prom. du Portage
    Gatineau, QC, J8X 4B1

    Buying organization(s)

    Canadian Radio Television and Telecommunications Commission
    1 Prom. Du Portage
    Gatineau, Quebec, J8X4B1
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

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    Summary information

    Notice type
    Request for Proposal
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Procurement method
    Competitive – Open Bidding

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