Temporary Help Services RMSO

Solicitation number EZ156-140001/F

Publication date

Closing date and time 2016/11/10 17:00 EST

Last amendment date


    Description
    Trade Agreement: Agreement on Internal Trade (AIT)
    Tendering Procedures: All interested suppliers may submit a bid
    Competitive Procurement Strategy: 
    Comprehensive Land Claim Agreement: No
    Nature of Requirements: 
    
    Temporary Help Services RMSO
    
    EZ156-140001/F
    Perez, Elizabeth
    Telephone No. - (604) 775-7690 
    Email: Elizabeth.Perez@pwgsc-tpsgc.gc.ca 
    
    This PWGSC office provides procurement services to the public in English.
    
    Requirement:
    
    Title:  Temporary Help Services in British Columbia and Yukon Territories
    
    Firm Period Closing - Solicitation Closes at 0:2:00 PM (PST) on 2016-11-10
    
    Optional Period Closings:
    -  Solicitation Closes at 0:2:00 PM (PDT) on 2015-05-08
    -  Solicitation Closes at 0:2:00 PM (PST) on 2015-11-09
    -  Solicitation Closes at 0:2:00 PM (PDT) on 2016-05-10
    -  Solicitation Closes at 0:2:00 PM (PST) on 2016-11-10
    
    THIS PROCUREMENT INCLUDES A PORTION SET ASIDE FOR ABORIGINAL BUSINESS UNDER THE FEDERAL GOVERNMENT SET-ASIDE PROGRAM FOR ABORIGINAL BUSINESS.
    
    New Aboriginal and non-aboriginal offers will be accepted every six (6) months.
    
    This requirement is for the provision of temporary help services to federal government departments and agencies for one or more of the geographical Areas listed in Annex "A", on an as and when requested basis.
    
    There are 4 geographical Areas within the BC region: 
    BC Vancouver, Fraser Valley Area
    BC Vancouver Island Area
    BC Central and Northern British Columbia Area
    YT Yukon Area
    
    Offerors are to provide separate offers for each of the geographical Areas where they wish to provide services. 
    
    There are 4 temporary help services categories: 
    
    Administrative Support,
    Professional and Administrative,  
    Technical and Operational, 
    Telecommunications and Engineering Services. 
    
    These categories are further broken down into classifications viewable at:
    http://ont-sat-ths.tpsgc-pwgsc.gc.ca/procedures/services-eng.cfm
    
    Temporary help services may be required from Standing Offer Holders who provide the services of employees to others on a temporary basis when the incumbent employee is absent for a period of time; during a temporary workload increase, or when a position is in the process of being staffed.  
    
    Offers will be accessible to Identified Users through an electronic catalogue.  
    This electronic catalogue will be refreshed semi-annually (every 6 months) to enable new offerors the ongoing opportunity to qualify for a Standing Offer, and to enable existing Standing Offer Holders to revise their rates or contacts, or qualify for additional Areas.  An updated Notice of Proposed Procurement (NPP) and a Request for Standing Offer (RFSO) will be posted on the Buy and Sell website 5 days after the close of each solicitation.  
    
    The period for making call-ups against the Standing Offer is from June 1, 2014 to May 31, 2015, with the right to request 2 additional one year periods.
    
    There is a security requirement associated with this requirement.  For additional information, consult Part 6 - Security, Financial and Insurance Requirements, and Part 7A - Standing Offer. For more information on personnel and organization security screening or security clauses, offerors should refer to the Canadian Industrial Security Directorate (CISD), Industrial Security Program of Public Works and Government Services Canada (http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html) website.
    
    The requirement is limited to Canadian goods and/or services.
    
    This procurement includes a Voluntary Set-Aside for Aboriginal Business. 
    
    Separate and complete offers must be provided per geographical Area for which offerors are wishing to provide services.
    
    In addition, only one offer per geographical Area, per Offeror will be accepted and evaluated.  If more than one offer is received per geographical Area, Canada will choose which offer to evaluate.
    
    1.  Offeror's commercial office for each geographical Area:
    
    (i)  Offerors must demonstrate that they provide services from a fully-operational, permanent, commercial office for each geographical Area for which they are submitting an offer. 
    
    (ii) Offerors must demonstrate that they operate their commercial office during normal business
    hours (a minimum of 7.5 hours per day, any time from 7:30 a.m. to 5:30 p.m.) for each geographical Area for which they are submitting an offer.
    
    2.  Commercial office staff:
    
    (i)  Offerors are to demonstrate that they maintain a minimum staff of two (2) full-time employees in their commercial office ineach geographical Area for which they are submitting an offer.
    
    3.  Offeror standard response times: Offerors must demonstrate how they will meet the following:
    
    (i)  Reply to an Identified User’s queries within forty-eight (48) hours.
    
    (i)  Dispatch an appropriate resource to the identified client site within 48 hours 80% of the time. 
    
    4.  Offeror’s Corporate experience related to classifications offered:
    
    (i)  Offerors must demonstrate that they have been in business for at least one (1) year; and
    
    (ii)  Must demonstrate that they have previously provided one or more of the offered classifications for a minimum of three (3) months.
    
    (iii)  To demonstrate compliance with this criterion the Bidder must provide a list and brief description including period start and end dates, of past or present contracts or clients to which it has provided the services for each of the relevant classifications.
    
    5.  Offeror process for testing candidates:
    
    The Offeror must describe the tools, procedures and instruments in place to test for the various skills and aptitudes for the types of classifications offered, for example:
    
    (i)  What hard and soft skill tests are administered by the Offeror;
    
    6.  Offeror’s Quality Control Process:
    
    Offerorsmust describe their firm's current internal quality control process to evaluate overall service of the firm/company; and the performance of the temporary help employees.
    
    THIS PROCESS MUST INCLUDE:
    
    (i)  assessment of temporary help employee during assignment; and
    (ii)  assessment of temporary help employee and your company, after assignment
    
    
    The Crown retains the right to negotiate with suppliers on any procurement.
    
    
    Delivery Date: Above-mentioned
    
    The Crown retains the right to negotiate with suppliers on any procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Agreement on Internal Trade (AIT)

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    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Perez, Elizabeth
    Phone
    (604) 775-7690 ( )
    Fax
    (604) 775-7526
    Address
    219 - 800 Burrard Street
    800, rue Burrard, pièce 219
    Vancouver, BC, V6Z 0B9

    Buying organization(s)

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    French
    2
    001
    English
    4
    000
    French
    2
    000
    English
    29

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    British Columbia
    ,
    Yukon
    Procurement method
    Competitive – Open Bidding

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