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Temporary Help Services (THS) in Newfoundland Labrador and Nova
Scotia

Solicitation number EA372-140001/A

Publication date

Closing date and time 2014/05/13 12:30 EDT

Last amendment date


    Description
    Trade Agreement: Agreement on Internal Trade (AIT)
    Tendering Procedures: All interested suppliers may submit a bid
    Attachment: YES (MERX) Paper
    Competitive Procurement Strategy: Lowest/Lower Bid
    Comprehensive Land Claim Agreement: No
    Nature of Requirements: 
    Temporary Help Services (THS) in Newfoundland and Nova Scotia
    
    This requirement is for the provision of temporary help services
    to federal government departments and agencies for one or more
    of the geographical Areas listed in Annex "A", on an as and when
    requested basis.
    
    Offerors are to provide separate offers for each of the
    geographical Areas where they wish to provide services. 
    
    There are 4 temporary help services categories: 
    
    Administrative Support,
    Professional and Administrative,  
    Technical and Operational, 
    Telecommunications and Engineering Services. 
    
    These categories are further broken down into classifications
    viewable at:
    http://ont-sat-ths.tpsgc-pwgsc.gc.ca/procedures/services-eng.cfm
    
    Temporary help services may be required from Standing Offer
    Holders who provide the services of employees to others on a
    temporary basis when the incumbent employee is absent for a
    period of time; during a temporary workload increase, or when a
    position is in the process of being staffed.  
    
    Offers will be accessible to Identified Users through an
    electronic catalogue.  This electronic catalogue will be
    refreshed semi-annually (every 6 months) to enable new offerors
    the ongoing opportunity to qualify for a Standing Offer, and to
    enable existing Standing Offer Holders to revise their rates or
    contacts, or qualify for additional Areas.  An updated Notice of
    Proposed Procurement (NPP) and a Request for Standing Offer
    (RFSO) will be posted on the Buy and Sell website 5 days after
    the close of each solicitation.  
    
    The period for making call-ups against the Standing Offer is
    from June 1, 2014 to May 31, 2015, with the right to request 2
    additional one year periods.
    
    There is a security requirement associated with this
    requirement.  For additional information, consult Part 6 -
    Security, Financial and Insurance Requirements, and Part 7A -
    Standing Offer. For more information on personnel and
    organization security screening or security clauses, offerors
    should refer to the Canadian Industrial Security Directorate
    (CISD), Industrial Security Program of Public Works and
    Government Services Canada
    (http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html) website.  
    
    The requirement is limited to Canadian goods and/or services.
    
    This procurement includes a Voluntary Set-Aside for Aboriginal
    Business. 
    
    A.	FOR EXISTING STANDING OFFER HOLDERS: 
    
    1.	Existing Standing Offer Holders wishing to retain existing
    Standing Offers
    
    Standing Offer Holders who currently hold a Standing Offer
    issued under solicitation no. EA372-110002/A and who wish to
    rely on information submitted in response to these
    solicitations, must submit an offer that indicates:
    
    (i)	All mandatory criteria listed under 1.1.1 Mandatory
    Technical Criteria, Section B., items 1 through 6, are still met
    and that all information provided under the previously listed
    solicitations remains true, accurate, unchanged and may be used
    for the purposes of this solicitation.
    
    Separate and complete offers must be provided for each
    geographical Area.
    
    For existing Standing Offer Holders who wish to retain their
    existing Standing Offer(s) and who submit in accordance with the
    requirements set out in this solicitation, Canada will proceed
    to grandfather the existing Standing Offer(s) as issued under
    the solicitations no. EA372-110002/A.
    
    2.	 Existing Standing Offer Holders offering services for
    additional geographical Areas
    
    If an Existing Standing Offer Holder wishes to submit for
    another geographical Area not previously issued to them, a brand
    new offer must be submitted.  Refer to section B - All Other
    Offerors, below.
    
    B.	ALL OTHER OFFERORS:
    
    Separate and complete offers must be provided per geographical
    Area for which offerors are wishing to provide services.
    
    In addition, only one offer per geographical Area, per Offeror
    will be accepted and evaluated.  If more than one offer is
    received per geographical Area, Canada will choose which offer
    to evaluate.
    
    1.	Offeror's commercial office for each geographical Area:
    
    (i)  	Offerors must demonstrate that they provide services from
    a fully-operational, permanent, commercial office in each
    geographical Area for which they are submitting an offer. 
    
    (ii) 	Offerors must demonstrate that they operate their
    commercial office during normal business
    hours (a minimum of 7.5 hours per day, any time from 7:30 a.m.
    to 5:30 p.m.) in each geographical Area for which they are
    submitting an offer.
    
    2.	Commercial office staff:
    
    (i)  	Offerors are to demonstrate that they maintain a minimum
    staff of two (2) full-time employees in their commercial office
    in each geographical Area for which they are submitting an offer.
    
    3.	Offeror standard response times:
    
    Offerors must demonstrate how they will meet the following:
    
    (i)  	Reply to an Identified User's queries within forty-eight
    (48) hours.
    
    (i)	Dispatch an appropriate resource to the identified client
    site within 48 hours 80% of the time. 
    
    4.	Offeror's Corporate experience related to classifications
    offered:
    
    (i)	Offerors must demonstrate that they have been in business
    for at least one (1) year; and
    
    (ii)	Must demonstrate that they have previously provided one or
    more of the offered classifications for a minimum of three (3)
    months.
    
    5.	Offeror process for testing candidates:
    
    The Offeror must describe the tools, procedures and instruments
    in place to test for the various skills and aptitudes for the
    types of classifications offered, for example:
    
    (i) 	What hard and soft skill tests are administered by the
    Offeror;
    
    6.	Offeror's Quality Control Process:
    
    Offerors must describe their firm's current internal quality
    control process to evaluate overall service of the firm/company;
    and the performance of the temporary help employees.
    
    THIS PROCESS MUST INCLUDE:
    
    (i)  	assessment of temporary help employee during assignment;
    and
    
    (ii)  	assessment of temporary help employee and your company,
    after assignment
    
    
     
    
     
    
     
    
     
     
    
     
     
      
    
    Delivery Date: Above-mentioned
    
    The Crown retains the right to negotiate with suppliers on any
    procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Agreement on Internal Trade (AIT)

    Partner with another business

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    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Baird, Janice
    Phone
    (709) 772-2999 ( )
    Fax
    (709) 772-4603
    Address
    Cabot Place, Phase II, 6th Floor
    Box 4600
    St. John's, NL, A1C 5T2

    Buying organization(s)

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    000
    English
    28
    001
    English
    3
    001
    French
    0
    000
    French
    5
    English
    10
    French
    10

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Newfoundland and Labrador
    ,
    Nova Scotia
    Procurement method
    Competitive – Open Bidding
    Selection criteria
    Lowest Price

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