LAC LIBRARY ACAN

Solicitation number 5Z011-140422/A

Publication date

Closing date and time 2014/04/11 14:00 EDT

Last amendment date


    Description
    Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
    Peru/Colombia/Panama
    Tendering Procedures: 
    Attachment: None
    Non-Competitive Procurement Strategy: Exclusive Rights
    Comprehensive Land Claim Agreement: No
    Vendor Name and Address: 
    OCLC Online Computer Library Center Inc
    9955 Avenue de Catania
    Suite 135
    Brossard Quebec
    Canada
    J4Z3V5
    Nature of Requirements: 
    5Z011-140422/A
    Conn-Harbinson, Margo
    Telephone No. - (819) 956-1114 
    Fax No. - (819) 953-3703
    
    
    THE PURPOSE OF THIS AMENDMENT IS TO EXTEND THE CLOSING DATE OF
    THE ACAN FROM 9 APRIL 2014, 2:00 PM EDST, TO 11 APRIL 2014, 2:00
    PM EDST.
    
    
    Advance Contract Award Notice for LAC Library Access and
    Web-enabled Services
    
    1. Purpose of an Advance Contract Award Notice (ACAN)  
    
    An ACAN is a public notice indicating to the supplier community
    that a department or agency intends to award a contract for
    goods, services or construction to a pre-identified supplier,
    thereby allowing other suppliers to signal their interest in
    bidding, by submitting a statement of capabilities. If no
    supplier submits a statement of capabilities that meets the
    requirements set out in the ACAN, on or before the closing date
    stated in the ACAN, the contracting officer may then proceed
    with the award to the pre-identified supplier. 
    
    2. Definition of requirement
    
    Context
    
    The mandate of Library and Archives Canada (LAC), as outlined in
    the Preamble to the Library and Archives of Canada Act, is:
    to preserve the documentary heritage of Canada for the benefit
    of present and future generations;
    to be a source of enduring knowledge accessible to all,
    contributing to the cultural, social and economic advancement of
    Canada as a free and democratic society;
    to facilitate in Canada co-operation among communities involved
    in the acquisition, preservation and diffusion of knowledge;
    to serve as the continuing memory of the Government of Canada
    and its institutions.
    
    The collection held by LAC is the shared documentary heritage of
    all Canadians.  It has been built over many years, and brings
    together the collections of the former National Archives of
    Canada (established in 1872) and the former National Library of
    Canada (established in 1953). This heritage includes
    publications, archival records, sound and audio-visual
    materials, photographs, artworks, and electronic documents. It
    is a component of LAC's mandate to provide equal and parallel
    access in both English and French to its holdings.  
    
    In its 2013 Report on Plans and Priorities, LAC announced its
    plans to implement a new digital service model.  Accordingly,
    LAC seeks to improve its offerings in the field of digital
    access.  LAC's objective in undertaking this change is to
    position the organization to address the formidable challenge of
    providing Canadians with open access to their documentary
    heritage, including the growing digital component.  
    
    LAC is also in the process of completing a Collection Storage
    Facility in Gatineau, Québec, Canada which will feature a
    high-density shelving system with a suitable environment to
    better protect Canada's analogue information resources. 
    
    Objective
    
    Through this ACAN process LAC is seeking to contract with a
    qualified Service Provider to utilize its externally hosted
    web-available 21st century system (or systems) and related
    services.  This will encompass LAC's National Union Catalogue
    (NUC) management services and access functionality (including
    the loading and management of data), LAC collection management
    functions (acquisition, description, public and remote catalogue
    access and circulation control and storage management which may
    involve building linkages to LAC internal systems and will
    require the provision of a bilingual "skin" with  Canadian
    branding (in compliance with TBS standards for the design of
    Government of Canada websites) on any public interface(s)), to
    enable LAC to continue its ongoing commitment to resource
    sharing in Canada.
    
    Legacy Systems
    
    LAC manages its Library operations using a legacy system that
    was developed in-house by LAC, called AMICUS.  AMICUS is managed
    by a combination of staff from business areas of Library and
    Archives Canada as well as the Innovation and Chief Information
    Officer Branch (ICIOB).  Another LAC legacy system called MIKAN
    was also built in-house using a similar data model as AMICUS to
    address the discovery of archival materials.  
    
    Data within AMICUS is stored in a relational database management
    system, and consists of data elements based on/found in a
    variety of formats including MARC (i.e. Machine-readable
    Cataloguing - ANSI/NISO Z39.2):
    bibliographic and authority data in MARC;
    holdings information; and 
    other data (e.g. Acquisitions, serials control etc.).
    
    AMICUS is compatible with the ANSI / NISO (American National
    Standards Institute / National Information Standards
    Organization) Z39.50 standard and has been established as a
    target server searchable by remote clients.   AMICUS Web also
    offers freely available search capability through a public
    web-based interface.
    
    AMICUS is used by LAC for Acquisitions, Cataloguing, Serials
    control, Circulation and other functions, such as the online
    catalogue (Amicus Web), as well as for National Union Catalogue
    activities.  AMICUS is the primary agent for delivering to
    users, in an automated exchange format, bibliographic records
    which may contain links to digital objects, sound or video
    recordings (although the digital objects themselves are stored
    apart from AMICUS, on LAC servers or servers of other
    institutions).
    
    AMICUS is the primary vehicle for compiling the national
    bibliography (Canadiana) and for researchers, scholars and
    ordinary Canadians to gain access to LAC's collection of
    published Canadiana and non-Canadiana.  
    
    Canadian and foreign libraries, booksellers and others obtain
    cost savings in the order of $7 million per year by re-using
    bibliographic records for Canadian and foreign publications from
    AMICUS in their catalogues or to support their library or
    business operations.  
    
    Federated Searching of LAC Holdings
    
    Launched in March 2006, "Search All" is a publically available
    web-based federated search engine that provides an integrated
    searching capability for LAC primary resources, AMICUS (library
    catalogue), and MIKAN (archival descriptions), including the
    following discretely searchable components:
    Library Search (which searches published materials held at LAC
    or libraries across Canada.  This is an alternative public
    search interface to AMICUS Web, which is described above);
    Archives Search (which searches descriptions of LAC's archival
    holdings held in MIKAN)
    Image Search (which searches for digital images of archival
    material such as photographs, art, maps and textual material
    which are described in MIKAN);
    Ancestors Search (provides searching capability by a person's
    name across several of LAC's genealogical databases).  
    
    Currently AMICUS MARC21 descriptive metadata elements are
    converted into Metadata Object Description Schema (MODS)-lite
    XML format for use by the K2-Autonomy Federated Search engine.  
    However, as LAC is in the process of planning a replacement for
    this internal Federated Search tool (currently slated for 2016)
    these data formats and means of data exchange between systems
    may also be subject to change.
    
    Digitization, Lender of Last Resort and Last Copy Network
    
    Library and Archives Canada (LAC) ended its interlibrary loan
    (ILL) program in December 2012.  The majority of LAC's ILL
    requests have been for archival materials on microfilm.  
    Accordingly, LAC plans to make this high - demand content
    accessible online through an ongoing, aggressive, digitization
    agenda.  In order to make this popular content more discoverable
    and accessible, LAC is also looking at new approaches to linking
    the digital images directly to online descriptions to facilitate
    access. 
    
    Despite having ceased to offer its ILL program, LAC remains
    committed to maintaining access to its holdings.  In November
    2013, LAC established new lending processes based on a "lender
    of last resort" (LLR) approach and provides access through a
    variety of means to materials for which LAC is the only holding
    institution.  No systems development is required to support this
    staff driven activity.  
    
    LAC is also participating in the development of a "Last Copy
    Network".  This proposed Canadian network will allow each
    participating institution to declare all or part of its holdings
    "last copy" and thus commit to managing these holdings for
    preservation and access on the basis of agreed 'last copy'
    principles.  Ideally there will be several copies preserved
    throughout the network.  Therefore it is anticipated that LAC
    will require functionality to "flag" or otherwise identify
    non-unique holdings at various institutions that have been
    identified as "last copy", as well as the ability for
    institutions to search for and identify whether a given title is
    managed as last copy at another institution.  
    
    National Union Catalogue
    
    Section 8(1)(c) of the Library and Archives Canada Act provides
    LAC with the authority to "compile and maintain information
    resources such as a national bibliography and a national union
    catalogue".
    
    A union catalogue is an awareness tool to help users and library
    staff identify materials from a broader range of sources than a
    single library and to identify specialized and rare items such
    as manuscripts and other primary sources. It is an accumulation
    of bibliographic records and holdings data from multiple
    reporting libraries for the purposes of assisting in the
    identification of resources.  Citations from the database may be
    used in other systems to initiate lending or document-delivery
    processes.  The database model of a union catalogue typically
    allows one bibliographic record per title, per format, with
    multiple holdings statements attached.  Contributing libraries
    submit batches of bibliographic records and holdings data
    extracted from their local catalogues.  The incoming
    bibliographic data is scanned for matches against the existing
    data.  Algorithms determine whether an incoming bibliographic
    record will be entered into the database as a new discrete
    record, or whether portions of it will be used to enhance an
    existing record.  The holdings data includes symbols or codes
    identifying the holding institution, local identifiers, e.g.
    barcodes or call numbers, and in the case of serials, summaries
    of numerical and chronological coverage of the local holdings,
    as well as a code indicating whether this material is available
    for interlibrary loan.  A union catalogue provides search
    functionality similar to library catalogues, but not
    acquisition, or circulation functionality. 
    
    LAC's national implementation of a union catalogue (the National
    Union Catalogue or NUC) is a comprehensive collection (i.e.
    single database) that contains information describing the
    published materials held at LAC and libraries across Canada. 
    The NUC contains bibliographic descriptions of resources in all
    subject areas and in all formats. 
    
    The NUC currently maintains the contributed holdings of 774
    Canadian libraries, representing 28.5 million MARC21
    descriptions (bibliographic and related information in
    machine-readable form) and 64.6 million units of discrete
    holdings data as of May 2013.  Of these holding, 50% or 388
    libraries are considered current (i.e. reported within the last
    2.5 years) and contributors come from all 10 provinces, and all
    three territories.
    
    As a component of AMICUS, the National Union Catalogue is
    searchable through a Web interface and the Z39.50 server to
    facilitate the operations of Canadian libraries such as
    interlibrary loan, cooperative cataloguing, reference, resource
    sharing and collection development. AMICUS as a whole (including
    the NUC) supports 1.5 million web searches and 16 million Z39.50
    connections annually. These searches and connections underscore
    the importance of the NUC and AMICUS as a whole, for Canadians.
    
    Library symbols are precise, standardized, shorthand identifiers
    that are useful for automated inter-lending communications and
    processing, as well as union lists, bibliographies and local and
    regional networks. Currently, LAC maintains the Directory of
    Library Symbols and Interlibrary Loan Policies in Canada and
    assigns library symbols to new libraries upon request. The
    Canadian Library Directory is a key component of LAC's NUC for
    resource sharing in Canada as it decodes Canadian library
    symbols and provides information on local inter-library loan
    policies.  However, going forward a decision has been made to
    make use of the Service Provider's Library Directory service
    offering to reduce duplication of effort and cost to LAC.
    
    LAC has acted as a repository for electronic theses metadata
    since 2003 in order to provide access to this valuable research
    within Canada and throughout the world. Theses are collected
    from Canadian universities in a format called Open Archives
    Initiative Protocol for Metadata Harvesting (OAI-PMH), which
    uses XML over Http.  LAC also plans to expand on its ability to
    ingest digital publications and metadata in ONIX (ONline
    Information eXchange, a publishing standard) format.  Therefore
    it is anticipated that the Service Provider will automatically
    ingest metadata in both ONIX and OAI-PMH formats to support this
    function.
    
    Services and Supports
    
    Data Migration and Population of Supplier Databases/Tools
    
    Currently, staff and users access the single LAC AMICUS database
    for Acquisitions, Cataloguing, Circulation, OPAC (the public
    access interface) and Serials Control activities, and for NUC
    activities; however they are presented with distinct "views" of
    the data depending on their work (i.e. different data elements,
    access points, etc.).  From the existing AMICUS database:
    LAC will extract and provide to the Service Provider the LAC
    Collections database, which includes cataloguing, holdings,
    acquisitions, serials control, and authority data for ongoing
    and historical cataloguing, acquisitions and serials control
    functions. 
    LAC will extract and provide a second set of data to create the
    NUC database containing bibliographic records and holdings data
    for all of the NUC contributors.
    
    The LAC holdings data will be migrated separately with the LAC
    Collection, so LAC holdings information in the current NUC does
    not need to be migrated again.  Authority data is not included
    in the NUC migration.  
    
    The Service Provider will use the two datasets provided by LAC,
    to build the future LAC and NUC databases, applying all
    necessary data conversions. LAC will inform the vendor of known
    issues that they may wish to address during the migration
    process in order to conform to their data standards. 
    
    Once populated with the NUC dataset, the Service Provider's
    externally hosted solution will replace the existing LAC
    implementation of the NUC for all public access and library
    contribution and data sharing functions.
    
    NUC Support Services
    
    The LAC team maintaining the NUC has a long tradition of
    providing client engagement services, quality control services,
    and encouraging contributors to comply with data quality
    standards. It is anticipated that the Service Provider will
    provide services and/or operate internal systems that will:
    engage with contributing clients and encourage renewal of lapsed
    contributors; 
    assess input files from contributing libraries and where
    necessary map and develop conversion specifications that comply
    with loading algorithms, and 
    conduct quality control activities (e.g. analyse loading errors,
    correct errors, harmonize data and reduce or remove duplicate
    records).  
    
    Interconnectivity with LAC Systems
    
    AMICUS is interconnected with other LAC electronic systems and
    any solution implemented to replace its internal use by LAC
    staff will need to be similarly linked to continue to support
    LAC's business processes.  
    
    For instance, at the present Acquisitions information held in
    AMICUS is communicated to LAC's integrated financial management
    system (i.e. the FreeBalance Accountability software suite) for
    accounting and payment purposes.  As part of the replacement of
    the AMICUS system, finance information for Acquisitions will be
    stored in the Service Provider's externally hosted system, and
    will need to be regularly exported in a format compatible for
    use within LAC's financial management system.
    
    Other LAC systems that interconnect with AMICUS include an
    internal physical management function (i.e. Content Management
    System-High Density Storage) that integrates with the AMICUS
    Circulation module, and Federated Search, a federated search
    tool that searches Library and Archives holdings using XML data
    extracted from both AMICUS and MIKAN, along with dozens of
    discrete databases.   
    
    As part of its service offering, it is anticipated that the
    Service Provider will allow a linkage from LAC's Content
    Management System-High Density Storage to the Service Provider's
    Circulation system, to support the retrieval of holdings in
    these facilities.  The Content Management System functionality
    to identify and track where material is physically stored is
    common to both AMICUS and MIKAN systems, however the scope of
    the planned involvement by the Service Provider in supporting
    this feature is restricted to published material at this time,
    and will not include the governmental or archival material
    holdings stored in MIKAN.  
    
    Since LAC is planning to replace its internal Federated Search
    tool, as part of the implementation process to change its
    internal technologies, LAC will require that the Service
    Provider be willing and able to provide an extract of LAC's
    records to LAC on a periodic basis, in a format yet to be
    determined, to be used to populate its internal solution (which
    is currently envisioned as following a data warehouse model). 
    This will facilitate federated searching and discovery of its
    collection.  
    
    While LAC currently hosts its growing collection of digital
    objects internally, on its own servers, in the future, LAC may
    consider utilizing the Service Provider to host some or all of
    its digital objects, after undertaking further assessment of
    factors such as storage costs and impact on speed of access to
    the items within the collection.
    
    It is further anticipated that the Service Provider will provide
    services and/or operate internal systems that will support the
    Last Copy Network.  
    
    However, there are security and privacy concerns stemming from
    the planned changes to LAC business processes and the IT systems
    used to support these processes.  Accordingly, prior to contract
    award, the selected Service Provider will be required to work
    cooperatively with LAC and Public Works and Government Services
    Canada's Industrial Security Program (PWGSC ISP) to complete
    elements of a Security Requirements Check List (SRCL) and a
    Threat Risk Assessment (including a Statement of Sensitivity) of
    the Service Provider's IT systems and any planned connection
    points with LAC internal systems and its facilities used to
    perform the work.  In addition the Service Provider will need to
    undertake to complete a Preliminary Privacy Impact Assessment
    (PPIA) and if required (based on the outcomes of the PPIA) a
    Privacy Impact Assessment (PIA), in order to evaluate privacy,
    confidentiality or security risks associated with the
    collection, use or disclosure of personal information through
    the Service Provider's IT systems.
    
    3. Criteria for assessment of the Statement of Capabilities
    
    Minimum Essential Requirements
    
    Any interested Service Provider must demonstrate by way of a
    Statement of Capabilities that its service offerings and
    supporting web accessible systems meet all of LAC's
    requirements.  
    
    Therefore a Respondent MUST provide evidence that it meets the
    following requirements: 
    The Service Provider must have at least one (1) Canadian office
    location from which to provide services in relation to this
    work.  Note that P.O. Boxes will not be considered as valid
    postal addresses of service delivery.
    The Service Provider, including EACH member of any consortium,
    joint venture or other type of association that forms a part of
    the entity, must be able to demonstrate that it is financially
    solvent and financially capable to undertake the resulting work
    and to perform such work and to undertake any necessary
    expenditures without anticipated financial difficulties.
    The Service Provider must demonstrate an established track
    record within the computer library service and research area for
    at least the past five (5) years (i.e. has delivered a similar
    set of services and products to its client, such as integrated
    library management systems and related client services).
    The Service Provider must offer client support services in both
    Official Languages (i.e. English and French).
    The Service Provider's public facing user interface (library
    catalogue) must be currently available in both English and
    French.  The internal/administrative interfaces must be
    currently available at a minimum in English and must be in a
    format capable of being translated in a timely manner such that
    all user interfaces (including internal / administrative
    interfaces for LAC users) could be available in both Official
    Languages (English and French) within a period of six (6) months
    or less. Demonstration of the Service Provider offering its
    online solution to clients in languages other than English (e.g.
    Spanish, German, etc.) would be evidence that the interface can
    be translated in a relatively expeditious manner.
     All tools must create, display, store and print French language
    special characters / diacritics.
    For protection against accidental data loss, service disruption
    and for reasons of user privacy protection:
    The Service Provider must have multiple (i.e. more than two),
    redundant, secure locations for its data centres, at least one
    (1) of which must be in Canada; 
    The Service Provider's online systems must be ISO 27001:2005
    Information Security Management System (ISMS) certified.
    To demonstrate the necessary rigorous level of quality assurance
    inherent in the creation of records (e.g. to prevent
    duplication), the Service Provider's process and related library
    information management solution must be ISO 9001 certified.
    The Service Provider must demonstrate a strong continuing
    commitment to advancing new international standards and
    innovations in the field of library science and information
    sharing in alignment with LAC's mandate.  Examples include
    BibFrame (the developing standard to replace MARC), approaches
    to Linked Open Data (LOD) and Functional Requirements for
    Bibliographic Records (FRBR).
    To acknowledge the various intellectual property claims
    associated with the records within a library catalogue database,
    based on the varying relationship(s) of the library with the
    supply source(s), the Service Provider must certify that it
    currently complies or will comply with the requirement for
    specific attribution of data source ownership for individual
    bibliographic records and any related digital objects included
    within its holdings, under any resultant Contract (as set out in
    detail in section 11 - Ownership of Intellectual Property) in
    accordance with the Open Data Commons Attribution (ODC-BY)
    license recommendations for attribution of data sources.
    The Service Provider's core service offering(s) must be
    available as a supplier-hosted, web-available version obtained
    through a Software-as-a-Service (SaaS) or similar delivery model
    for the provision of online, externally hosted solutions.  
    The employ of any desktop client software / tools necessary to
    perform work must be limited to specialized tasks done by LAC's
    internal users and must not be required for the majority of
    access to the various functions offered by the Service Provider. 
    Any such desktop client software / tools to be employed by LAC
    must be functional and installable on MS Windows operating
    systems (version 7.x or newer) at a minimum).
    Any internal, administrative or other-wise LAC-specific solution
    interfaces must function and display correctly when accessed via
    LAC's default web browser, Microsoft Internet Explorer (version
    9.x and newer);
    All public interfaces of the Service Provider's online solution
    must function and display correctly when accessed via any of the
    following common web browsers:
    all Microsoft-supported versions of Microsoft Internet Explorer
    (i.e., 8.x or newer); 
    Mozilla Firefox (versions 21.x or newer);
    Google Chrome (version C27 or newer) ;
    Apple Safari (version S5 or newer).
    The Service Provider's online public interfaces must be
    currently compliant or be readily adaptable to comply with the
    current Treasury Board of Canada Standards on Web Accessibility
    (which are derived from the World Wide Web Consortium (W3C) Web
    Content Accessibility Guidelines (WCAG) version 2.0) in order to
    make online content accessible to a wider range of people with
    disabilities, through compatibility with assistive devices such
    as screen enlargers and screen readers. To demonstrate this
    compliance, or readiness to comply, the service provider will
    complete sections 1194.22, 1194.31 and 1194.41 of the Voluntary
    Product Accessibility Template (VPAT) and submit as part of the
    Statement of Capabilities. The VPAT is provided by the
    Information Technology Industry Council: 
    http://www.itic.org/public-policy/accessibility.  
    At the closing date of this ACAN, the system(s) underlying the
    Service Provider's offering must be in-production versions with
    client users and have an ongoing funded development and support
    investment behind them (i.e. not Pre-Alpha/Alpha/Beta/Release
    Candidate or other "in development" solution) that address ALL
    of  the following functionality:
    Online union catalogue, cataloguing and authority control,
    including the provision of a Library Directory service; 
    Serials control;
    Acquisitions; 
    Interlibrary loan; 
    Public and remote catalogue access and circulation control.
    The Service Provider must demonstrate the provision of national
    union catalogue services to two (2) clients, of a similar size
    and complexity as LAC's NUC (as described above with respect to
    size of user population, number of constituent libraries, size
    of the single database, etc.). 
    The Service Provider must provide the names of two (2) client
    contact references, one for each identified client
    The Acquisitions, Cataloguing and Serials functions within the
    Service Provider's solution must be fully integrated so that
    data re-entry is minimized and once entered and saved,
    information is available in real time.
    The Service Provider's solution must support the tracking and
    recording of over 110,000 client records, to capture data on the
    many publishers / Service Providers / vendors / libraries /
    donors that transact with LAC 
    To support LAC's varied acquisition activities, the Service
    Provider's solution must allow the addition of multiple
    financial codes to requisitions and invoices in order to comply
    with federal government financial legislation and accounting
    practices.  
    The Service Provider's tool(s) must include the capability to
    set the fiscal year as April 1 to March 31.
    The Service Provider's solution must provide the ability to
    record all formats of material acquired by LAC, including but
    not limited to: books, serials, integrating resources,
    microforms, manuscripts, moving images, photographs, prints,
    drawings and paintings, music scores, maps and atlases, sound
    recordings, CD ROMs, computer software, online publications, and
    electronic files.
    The Service Provider's solution must be compatible with the
    following library data exchange and content standards at a
    minimum:
    Must fully support MARC21 format for bibliographic, authority
    and holdings data.  This must include all fields for
    bibliographic and authority records, and the ability to define
    local fields and subfields as supported by MARC21.
    Must be ANSI/NISO standard Z39.50 compliant for searching and
    retrieving information using compatible client software or be
    compliant with the SRU/SRW (Search/Retrieve via URL or Search /
    Retrieve Web Service [now known as SRU VIA HTTP SOAP]) protocols;
    Must be capable of using the Resource Description and Access
    (RDA) standard within its records.
    The system must support import and/or export of records/data in
    industry-standard formats (ad hoc and batch), including ALL of
    the following, as specified below: 
    Import and export of Bibliographic and Authority data in MARC-8
    and Unicode (UTF-8) character encodings of MARC21;
    Import and export of Bibliographic data in MARC XML;
    Export of Acquisitions data in Comma Separated Values (CSV);
    Import of ONIX and OAI-PMH
    The Service Provider's solution must provide the ability for LAC
    users (with appropriate levels of authorization and system
    access) to generate informational reports detailing LAC's
    operational activities and usage of the solution (e.g. number of
    holdings added, number of requested titles, number of items
    checked out etc. within the user specified timeframes) to
    support the collection of usage metrics.
    Reports must be provided in a variety of common formats
    including HTML (i.e. available within the web browser interface)
    and as downloadable files in either Comma Separated Value (CSV)
    or MS Excel (.xls) format.
    For evidence of capacity to scale to accept the additional load
    from LAC's data holdings, the Service Provider's current service
    capacity should be significantly in excess of LAC's annual usage
    levels and therefore at a minimum:
    The online services must demonstrate usage levels of over 1.5
    million direct web searches per year; 
    The online services must demonstrate usage levels of over 16
    million Z39.50 connections annually (for searching and
    retrieving MARC records, for cataloguing purposes).
    The Service Provider's solution must be capable of supporting up
    to 475 concurrent LAC internal interface users.
    The Service Provider's solution must provide storage capacity
    for at least 2.5TB of LAC and Union Catalogue data and the
    available option to expand as required over time.
    
    4.  Security Requirements:  
    
    	The Contractor must, at all times during the performance of the
    Contract, hold a valid Designated
    	Organization Screening (DOS) with approved Document
    Safeguarding at the level of PROTECTED B,
    	Issued by the Canadian Industrial Security Directorate, Public
    Works and Government Services Canada.
    
    	The Contractor personnel requiring access to PROTECTED
    information, assets or work site(s) must EACH
    	hold a valid RELIABILITY STATUS, granted or approved by the
    Canadian Industrial Security Directorate
    	(CISD), Public Works and Government Services Canada (PWGSC).
    
    	The Contractor MUST NOT utilize its Information Technology
    system to electronically process, produce or
    	store PROTECTED information until the CISD/PWGSC has issued
    written approval.  After approval has
    	been granted or approved, these tasks may be performed at the
    level of PROTECTED B (including an IT
    	Link at the level of B).
    
    	Subcontract which contain security requirements are NOT to be
    awarded without the prior written permission
    	of CIDS/PWGSC.
    
    	The Contractor must comply with the provisions of the:
    
    	(a)	Security Requirements Check List and security guide (if
    applicable);
    	(b)	Industrial Security Manual (Latest Edition).
    
    
    5. Applicability of the trade agreement(s) to the procurement
    
    This procurement is subject to the following trade agreements:
    the Agreement on Internal Trade (AIT);
    the World Trade Organization - Agreement on Government
    Procurement (WTO-AGP);
    the North American Free Trade Agreement (NAFTA);
    the Canada Chile Free Trade Agreement (CCFTA); 
    the Canada-Peru Free Trade Agreement (CPFTA); and
    the Canada-Colombia Free Trade Agreement (CCOFTA).
    
    This requirement is primarily identified as:
    
    R107BXXX - Library Support Services
    
    This identifier falls within Class R - Professional,
    Administrative and Management Support Services of the Common
    Classification System (CCS). 
    
    Other applicable Common Classification System (CCS) codes
    include:
    
    N7030AGE - Computer Software, Library Systems, Records
    Management, Cataloguing, Correspondence Control - Microcomputers
    Only
    
    6. Set-aside under the Procurement Strategy for Aboriginal
    Business
    
    Not Applicable
    
    7. Comprehensive Land Claims Agreement(s)
    
    Not Applicable
    
    
    8. Justification for the Pre-Identified Service Provider
    
    	Online Computer Library Center, Inc. (OCLC) is the only known
    supplier of an externally hosted web-enabled 	21st Century
    system and related services for the provision of a National
    Union Catalogue (NUC) that is
    	available in both official languages (English and French) and
    meets all mandatory performance and
    	minimum essential requirements as detailed in Article 3.
    
    9. Government Contracts Regulations Exception(s)
    
    The following exception to the Government Contracts Regulations
    is invoked for this procurement: 
    
    subsection 6(d) - "only one person is capable of performing the
    work".
    
    10. Exclusions and/or Limited Tendering Reasons
    
    Agreement on Internal Trade (AIT) - Article 506 Paragraph12 (b),
    where there is an absence of competition for technical reasons
    and the goods or services can be supplied only by a particular
    supplier and no alternative or substitute exists.
    
    World Trade Organization - Agreement on Government Procurement
    (WTO-AGP) - Article XV (15), Paragraph 1 (b), the products or
    services can be supplied only by a particular supplier and no
    reasonable alternative or substitute exists. 
    
    North American Free Trade Agreement (NAFTA) - Article 1016.2(B)
    the goods or services can be supplied only by a particular
    supplier and no reasonable alternative or substitute exists.
    
    11. Ownership of Intellectual Property.
    
    Most library catalogues are composed of bibliographic records
    from many sources with different intellectual property claims
    associated with the different categories of records, based on
    the relationship of the library with the supply source. A
    release of a library's full catalogue must, therefore, also
    allow for acknowledgment of all of those varying rights within
    the records.  
    
    LAC's in-house developed AMICUS system and database structure
    are the property of the Crown, while the data within the AMICUS
    database (or linked to the AMICUS database, in the case of
    digital objects) has been either created by LAC during intake of
    new materials (and is therefore owned by LAC) or is provided by
    external entities who maintain ownership of their own data (as
    described above).  
    
    Accordingly, Canada intends to retain ownership (where it
    applies) of any Foreground Intellectual Property arising out of
    the proposed Contract related to the development of
    bibliographic or library cataloguing information, based on the
    following exemptions contained within Section 6 of the Treasury
    Board Policy on Title to Intellectual Property Arising under
    Crown Procurement Contracts:
    
    (6.4.1) The main purpose of the Contract, or of the deliverables
    contracted for, is to generate knowledge and information for
    public dissemination.
    
    (6.5) Where the Foreground consists of material subject to
    copyright, with the exception of computer software and all
    documentation pertaining to that software.
    
    
    The Contractor's library systems software, databases and
    documentation will remain the property of the Contractor.  Any
    configuration of the Contractor's systems specific to LAC's
    requirement and any specific custom code relating to the
    development of linkages from the Contractor's systems to LAC's
    internal systems for the purposes of undertaking the work will
    be done by the Contractor and will remain the property of the
    Contractor.  
    
    However, the Contractor will grant to LAC, in relation to any
    custom-designed or custom-manufactured part of the Contractor's
    systems (such as linkages), a non-exclusive, perpetual,
    irrevocable, fully paid and royalty-free license to exercise
    such Intellectual Property Rights in the part incorporated into
    the Contractor's systems or as necessary for the performance of
    the National Union Catalogue and LAC Care of Collections
    functionality under the Contract.
    
    12.  The period of the proposed contract or the delivery date(s)
    
    The proposed contract is for a period of five (5) years. 
    
    Canada retains the irrevocable option to extend the period of
    the Contract by up to five (5) additional one (1)-year long
    extensions to this initial contract period, at Canada's
    exclusive discretion.  
    
    
    13.  Name and address of the pre-identified Service Provider:
    
    Online Computer Library Center, Inc. (OCLC) [Canadian location]
    9955 Avenue de Catania, Bureau 135
    Brossard, Québec, Canada, J4Z 3V5
    T: 450-656-8955
    T: 888-658-6583 (toll-free in North America)
    F: 450-618-8029
     E: canada@oclc.org
    
    
    14.  Service Providers' right to submit a statement of
    capabilities
    
    Service Providers who consider themselves fully qualified and
    available to provide the goods, services or construction
    services described in the ACAN, may submit a statement of
    capabilities in writing to the contact person identified in this
    notice on or before the closing date of this notice. The
    statement of capabilities must clearly demonstrate how the
    Service Provider meets the advertised requirements.
    
    15.  The closing date for a submission of a statement of
    capabilities.
    
    The closing date and time for accepting statements of
    capabilities is 9 April2014 at 2:00p.m. EDST.
    
    16.  Inquiries and submission of statements of capabilities
    
    Inquiries and statements of capabilities are to be directed to:
    
    Margo A. Conn-Harbinson
    Supply Specialist
    Enterprise Management Software Procurement Division - XL, 4C1,
    Stn. 35
    Software and Shared Systems Procurement Directorate
    Services and Technology Acquisition Management Sector
    Public Works & Government Services Canada
    Place du Portage, Phase III, 11 Laurier Street
    Gatineau, Quebec, K1A 0S5
    Tele: (819) 956-1114
    FAX: (819) 953-3703
    E-Mail: margo.conn-harbinson@tpsgc-pwgsc.gc.ca
    
    
    
    Delivery Date: Above-mentioned
    
    You are hereby notified that the government intends to negotiate
    with one firm only as identified above. Should you have any
    questions concerning this requirement, contact the contracting
    officer identified above.
    
    An Advance Contract Award Notice (ACAN) allows departments and
    agencies to post a notice, for no less than fifteen (15)
    calendar days, indicating to the supplier community that it
    intends to award a good, service or construction contract to a
    pre-identified contractor. If no other supplier submits, on or
    before the closing date, a Statement of Capabilities that meets
    the requirements set out in the ACAN, the contracting authority
    may then proceed with the award.  However, should a Statement of
    Capabilities be found to meet the requirements set out in the
    ACAN, then the contracting authority will proceed to a full
    tendering process.
    
    Suppliers who consider themselves fully qualified and available
    to provide the services/goods described herein, may submit a
    statement of capabilities in writing to the contact person
    identified in this Notice on or before the closing date of this
    Notice. The statement of capabilities must clearly demonstrate
    how the supplier meets the advertised requirements.
    
    The PWGSC file number, the contracting officer's name and the
    closing date of the ACAN must appear on the outside of the
    envelope in block letters or, in the case of a facsimile
    transmission, on the covering page.
    
    The Crown retains the right to negotiate with suppliers on any
    procurement.
    
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Agreement on Internal Trade (AIT)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)
    • North American Free Trade Agreement (NAFTA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • Exclusive Rights

    Partner with another business

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    Contact information

    Contracting organization

    Organization
    Public Works and Government Services Canada
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Conn-Harbinson, Margo
    Phone
    (819) 956-1114 ( )
    Fax
    (819) 953-3703
    Address
    4C1, Place du Portage Phase III
    11 Laurier St./11, rue Laurier
    Gatineau, Québec, K1A 0S5

    Buying organization(s)

    Organization
    Library and Archives Canada
    Address
    395 Wellington Street
    Ottawa, Ontario, K1A 0N4
    Canada
    Bidding details

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    Summary information

    Notice type
    Advance Contract Award Notice
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

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