Medical Transportation National Sys

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
Peru/Colombia/Panama
Tendering Procedures: All interested suppliers may submit a bid
Attachment: None
Competitive Procurement Strategy: N/A - P&A/LOI Only
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
MEDICAL TRANSPORTATION SOFTWARE SOLUTION (MTSS) RFI
HEALTH CANADA


File #:		 		HT426-133572
Contracting Authority:		Jonathan Vinet
Telephone No.			(819) 956-2940
E-mail: 				Jonathan.vinet@tpsgc-pwgsc.gc.ca


Background and of this Request for Information (RFI)
Through the Non Insured Health Benefits (NIHB) directorate of
the First Nations and Inuit Health Branch, Health Canada
provides medical transportation (MT) benefits to approximately
900,000 eligible First Nations and Inuit clients. MT benefits
assist clients to access necessary medical health services that
cannot be obtained on reserve or in their community of
residence. MT benefits are needs driven and funded in accordance
with the policies set out in the NIHB Medical Transportation
Policy Framework.   
The MT benefit is operationally managed through seven Health
Canada regional offices. Administration of the MT benefit is
currently supported by multiple business systems. These systems
include:
Medical Transportation Records System (MTRS) - used by five
regions; 
Ontario Medical Transportation System (OMTS) - used in Ontario
region; 
Medical Transportation System (MTS) - used in Alberta region;
and,
Region-specific applications used for processing requests for
ambulance services.

In 2012/13, these systems managed approximately $238M in
expenditures of the medical transportation benefit. These
systems also processed approximately 300,000 transactions.
The current mix of systems does not adequately meet Health
Canada's business requirements. Therefore Health Canada intends
to replace all those systems with a single national solution.
Health Canada is seeking a modern package that will deliver
significant operational efficiencies and the flexibility to
support a dynamic and evolving business environment. Ideally,
the new solution would be one integrated, commercially available
software package. However, Health Canada would also consider a
combination of separate software packages that have been proven
to work well together. 
Health Canada is releasing this Request for Information (RFI) in
order to gain a better understanding of the commercially
available Medical Transportation System that may meet their
needs. The information gathered through this RFI process will be
used to determine an appropriate approach to move forward,
potentially with a competitive procurement process, to acquire
and implement a new system.

Purpose of this RFI
The high level goal of this project is to acquire a single,
national solution to replace the existing mix of Medical
Transportation (MT) systems that will meet the service delivery
needs of Health Canada regional offices, as well as meet the
reporting and analytical needs of national headquarters.


Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.