Automated Web Chat Service (AWCS)
Solicitation number G9292-229381/A
Publication date
Closing date and time 2022/03/28 14:00 EDT
Last amendment date
Description
Trade Agreement: CETA/WTO-AGP/CPTPP/CFTA/FTAs with Peru/Colombia/Panama/Korea/UK Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: Amendment 006 is raised to address bidders questions from industry ********************************************************************* Amendment 005 is raised to address bidders questions from industry ********************************************************************* Amendment 004 is raised to address bidders questions from industry and revise solicitation documents (Attachment 1 & 4) *********************************************************************** Amendment 003 is raised to address bidders questions from industry and also AMEND "ATTACHMENT 4 - Bidder Submission Form to address minimum scoring to 53 points. ********************************************************************* Amendment 002 is raised to address bidders questions from industry ********************************************************************* Amendment 001 is raised to address bidders questions from industry ********************************************************************* Automated Web Chat Service (AWCS) ESDC requires a Commercial-off-the-Shelf AWCS to continue automated client service operations toaddress the quantity and complexity of questions from Clients on its service channels, government ofCanada programs and the Canada.ca website. G9292-229381/A Endicott, Scott Telephone No. - (873) 354-5173 Email: scott.endicott@tpsgc-pwgsc.gc.ca Delivery Date: Above-mentioned The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada.
Contract duration
Refer to the description above for full details.
Contact information
Contracting organization
- Organization
-
Public Works and Government Services Canada
- Address
-
11 Laurier St, Phase III, Place du PortageGatineau, Quebec, K1A 0S5Canada
- Contracting authority
- Endicott, Scott
- Phone
- (873) 354-5173 ( )
- Email
- scott.endicott@tpsgc-pwgsc.gc.ca
- Address
-
Terrasses de la Chaudière
4th Floor, 10 Wellington Street
4th etage, 10, rue WellingtonGatineau, Québec, K1A 0S5
Buying organization(s)
- Organization
-
Employment and Social Development Canada
- Address
-
142 Prom. du PortageGatineau, Quebec, J8X 2K3Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Document title | Amendment no. | Language | Unique downloads | Date added |
---|---|---|---|---|
ABES.PROD.PW__XL.B161.E40560.EBSU002.PDF | 002 |
English
|
22 | |
ABES.PROD.PW__XL.B161.E40560.EBSU003.PDF | 003 |
English
|
16 | |
ABES.PROD.PW__XL.B161.E40560.EBSU006.PDF | 006 |
English
|
8 | |
ABES.PROD.PW__XL.B161.E40560.EBSU004.PDF | 004 |
English
|
9 | |
ABES.PROD.PW__XL.B161.E40560.EBSU005.PDF | 005 |
English
|
10 | |
ABES.PROD.PW__XL.B161.E40560.EBSU001.PDF | 001 |
English
|
37 | |
ABES.PROD.PW__XL.B161.F40560.EBSU000.PDF | 000 |
French
|
13 | |
ABES.PROD.PW__XL.B161.E40560.EBSU000.PDF | 000 |
English
|
77 |
Access the Getting started page for details on how to bid, and more.