SENIOR PROJECT MANAGER AFCCIS

Trade Agreement: NAFTA/AIT/Canada FTAs with Peru/Colombia/Panama
Tendering Procedures: Generally only one firm has been invited
to bid
Attachment: None
Non-Competitive Procurement Strategy: Exclusive Rights
Comprehensive Land Claim Agreement: No
Vendor Name and Address: 
GforceTec Consulting Inc.
1488 Bourcier Dr
Orleans Ontario
Canada
K1E3J6
Nature of Requirements: 
This notice amendmenti is only to correct the French version of
the ACAN

ADVANCE CONTRACT AWARD NOTICE (ACAN)

The Department of National Defence (DND), has an immediate
requirement for a Senior Project Manager to provide expert
advice in the ongoing implementation of the Air Force
Information Technology Service Management (AF ITSM) project
using the Axios Systems Inc's 'assyst' toolset in support of Air
Force mission critical operational systems.

The purpose of this Advance Contract Award Notice (ACAN) is to
signal the government's intention to award a Task Authorization
(TA) contract for this service to GforceTec Consulting Inc.,
1488 Bourcier Dr., Orleans, Ontario.  DND has determined that
GforceTec Consulting Inc. is the only source capable of
successfully performing the work as they possess all the minimum
essential requirements relating to this project as listed below.

Before awarding a contract, however, the government would like
to provide other suppliers with the opportunity to demonstrate
that they are capable of satisfying the requirements set out in
this Notice, by submitting a statement of capabilities to the
Contracting Authority during the fifteen (15) calendar day
posting period.

If other potential suppliers submit a statement of capabilities
during the fifteen (15) calendar day posting period that meet
the requirements set out in the ACAN, the government will
proceed to a full tendering process on either the government's
electronic tendering service or through traditional means, in
order to obtain the services.

If no other supplier submits, on or before the closing date, a
statement of capabilities meeting the requirements set out in
the ACAN, a TA contract will be awarded to the pre-identified
supplier.

1.0	  Background

The Department of National Defence (DND), has an immediate
requirement for a Senior Project Manager to provide expert
advice in the ongoing implementation of the Air Force
Information Technology Service Management (AF ITSM) project
using the Axios Systems Inc's 'assyst' toolset in support of Air
Force mission critical operational systems.  The implementation
of the chosen ITSM solution supporting all Air Force Operational
Systems must be tailored to provide optimized efficiency of
ongoing and future Air Force operations.  The requirement is for
the provision of expert advice and support in the areas of
Program Planning, Business Planning, Project Management, and
ITSM Technical guidance.

2.0	 Requirement

The Axios System's 'assyst' toolset was acquired through a
competitive process in 2005 to establish an ITIL-based Service
Management framework to enhance the services provided to IT as
well as Radar and Communications users across all Air Force
Wings and Units. The establishment of an ITIL Service Management
capability represented a new way of supporting and delivering
services critical to Air Force operations. It entails a
significant and complex Business Transformation process that
calls for the establishment of new roles and the implementation
of new processes tailored to military operations. The
requirement will ensure the continued enhancements of the ITSM
capability while expanding the capability to all Radar and
Communications systems in the Air Force classified domain as
well as the forthcoming expansion of the Axios 'assyst' toolset
to the 'Designated' domain.

The work requires the management and expert technical guidance
of all activities associated with the adaptation, configuration
and integration of the existing Air Force Command and Control
Information System (AFCCIS) service management processes into
the 'assyst' toolset to provide support, which includes but are
not limited to:  developing new and/or adapting existing
processes and procedures to accommodate the AF ITSM model;
developing implementation plan that will describe operations of
real-time reporting tools (Portal) in support of Air Force Air
Operations Centers (AOCs);  developing Work Breakdown Structures
(WBS) and compliance charts relative to the expansion of the AF
ITSM model to other Air Force Systems in the classified domain; 
reviewing the In-Service-Support (ISS) practices and plans
associated with Internal Radar/Communication/ Aerospace
systems/IM/IT and make recommendations for modifications;
developing Pilot, Project Implementation Plan (PIP), Production
and Roll out plans for the deployment of ITIL-compatible service
management ITSM toolset;  Analysing
Radar/Communications/Aerospace/IM/IT systems and equipment and
make recommendations as to selection of service support and
delivery solutions, and their integration into the Axios
'Assyst' toolset;  developing the ITSM virtual service desk
model, plans, procedures best suited  to support Air Force
operations within the overall corporate ADM (IM) ITSM framework
and limitations; developing and evaluating ITIL compatible
business processes and business rules for the Air Force ITSM
application; developing and deliver briefings in both official
languages to the TA, Steering Committee, Senior Managers, and
the ITSM Users community across the Air Force including
Francophone Units; developing plans to integrate the Axios
'assyst' toolset and associated AF ITSM framework to the Air
Force designated domain.

3.0	 Minimum Essential Requirements

·	Minimum of 5 years experience, within the past 10 years, with
the Axios Systems "Assyst" application, managing, configuring,
and utilizing the software on a daily basis.
·	Minimum of 10 years experience, within the past 15 years, with
DND and first hand knowledge of NORAD or NATO Operations is
critical in order to deploy an efficient "Assyst" ITSM
capability and will enhance operations support without
jeopardizing the success of CF missions.
·	Minimum of 3 years experience, within the past 10 years,
supporting Chief Information Officer (CIO) function. 
·	Minimum of 5 years, within the past 10 years, of demonstrated
experience performing the role of a Chief Information Officer
(CIO). 
·	Minimum of 5 years demonstrated experience, within the past 10
years, in the establishment of ITIL framework including
processes, procedures, and workflows.
·	Fluency in both official languages (English and French) to
develop and present briefings and reports to ITSM Users.

4.0	Deliverables

Deliverables under this SOW shall be in the form of services
provided to the Technical Authority in accordance with the scope
described in article 4.0 above and of the products generated
thereof. The deliverables will in general be completed reports,
memoranda, letters and forms which may include, but are not
limited to the following: 

a)	Guidance Packages;
b)	Engineering Changes;
c)	Project Management Plans, Documents, and Reports;
d)	Technical Statements of Requirements;
e)	AF ITSM Concept of Operations (ConOps) for IT and expanded
systems
f)	Statements of Work;
g)	PowerPoint Presentations;
h)	Work Breakdown Structures;
i)	Business processes and business rules, pilot and plans for
the Air Force ITSM project and its adaptation to the overall DND
requirements;
j)	ITSM Virtual Service Desk model strategy and plan for all Air
Force systems in the classified domain; and
k)	Project Schedules.

Bi-Weekly Progress Reports: The Contractor shall prepare
Bi-Weekly progress reports of the Work performed, as tasked by
the Technical Authority, in a contractor format acceptable to
the Technical Authority, to be attached to each Progress Claim.
As a minimum, each progress report shall document the following
information during the reporting period:

All significant activities performed under each task during the
period covered by the Progress Claim:

a)	Status of all action/decision items originating from each
task, as well as a list of outstanding activities;
b)	A description of any problems encountered which are likely to
require attention by the Technical Authority; 
c)	Any recommendations relating to the conduct of the Work;
d)	Total number of days charged against each task for each
occupational category during the covered period;
e)	Total number of days charged against each task for each
occupational category since task award; and
f)	Travel costs incurred under each task, including applicable
receipts.

All correspondence, shall be submitted as requested by the
Technical Authority.

Any other deliverable required, as well as its content and
format, will be identified in the detailed description of work
attached to each authorized TA.

Unless otherwise specified by the Technical Authority, one (1)
hard copy and one (1) soft copy of these deliverables shall be
provided to the Technical Authority. Soft copy deliverables
shall be provided in a format compatible with Microsoft Office
software, either on CD-ROM or USB storage device.

As a minimum Quality Assurance requirement, the Contractor is
responsible for performing or having performed all inspections
and tests necessary to substantiate that the services and/or
materiel provided conform to the specifications and requirements
of this SOW and any authorized TA. The schedule of deliverables
shall be in accordance with the priorities established by the
Technical Authority.

5.0	Security

SECURITY REQUIREMENT:  There is a security requirement
associated with the requirement.  The Contractor must, at all
times during the performance of the Contract, hold a valid
Facility Security Clearance at the level of SECRET, issued by
the Canadian Industrial Security Directorate (CISD), Public
Works and Government Services Canada (PWGSC).  The Contractor
personnel requiring access to CLASSIFIED information, assets or
sensitive work site(s) must EACH hold a valid personnel security
screening at the level of SECRET, granted or approved by
CISD/PWGSC.

6.0	Basis for Canada's Ownership of Intellectual Property

The Department of National Defence has determined that any
intellectual property rights arising from the performance of the
Work under the resulting contract will belong to Canada, on the
following grounds:

where the material developed or produced consists of material
subject to copyright, with the exception of computer software
and all documentation pertaining to that software.

7.0	Period of Contract

The period of the proposed Contract is from April 1st, 2014 to
September 30, 2014 inclusive. 



8.0 	Justification for the Pre-identified Supplier

It is proposed to award a TA contract to GforceTec Consulting
Inc., as the combined qualifications, skills and DND experience
of GforceTec Consulting Inc., in particular Mr. Gilles Fortin,
make the company uniquely qualified to undertake the work. The
company has been instrumental in starting up the project and has
since managed effectively the project through its two initial
phases. GforceTec Consulting Inc. is uniquely qualified to
successfully continue the enhancements of the ITSM capability
and undertake the expansion effort during a time-critical phase
of ongoing Air Force operational commitments. 

Mr. Fortin has been involved with the Department of National
Defence implementation of the Axios Systems 'assyst' toolset
since its inception. GforceTec Consulting Inc. has been in
operation since 2001, during which time a large number of IM/IT
and Aerospace related projects have been carried out. Mr. Fortin
has been involved in major IM/IT and Aerospace projects in NATO,
in the establishment of a Command and Control Information System
(CCIS) in the NATO Central Region and the establishment of major
capabilities in the NATO Early Warning Program Management Agency
in The Netherlands.

9.0	  Policy Information

This requirement is consistent with the following:

Government Contracts Regulations (ref.: Article 6.d) which
states that only one person or firm is capable of performing the
work;

Agreement on International Trade (AIT) (ref.: Article 506.12.b):
 where there is an absence of competition for technical reasons
and the goods or services can be supplied only by a particular
supplier and no alternative or substitute exists;

North American Free Trade Agreement (NAFTA) (ref,: Article
1016.2b) - where, for works of art, or for reasons connected
with the protection of patents, copyrights or other exclusive
rights, or proprietary information or where there is an absence
of competition for technical reasons, the goods or services can
be supplied only by a particular supplier and no reasonable
alternative or substitute exists; and 

Suppliers who consider themselves fully qualified and available
to meet the specified requirements may submit a statement of
capabilities in writing to the Contracting Authority identified
in this Notice on or before the closing date of this Notice. The
statement of capabilities must clearly demonstrate how the
supplier meets the advertised requirements.

Inquiries and statements of capabilities are to be directed to:

Jocelyne C Gagnon
Supply Specialist
Professional Services and Business Initiatives Directorate
Services and Technology Acquisition Management Sector
Public Works and Government Services Canada
Place du Portage, Phase III
11 Laurier Street, 10C1
Gatineau, Quebec   K1A 0S5 
Telephone: (819) 956-0575
Fax: (819) 956-2675
E-mail: jocelyne.c.gagnon@pwgsc-tpgsc.gc.ca

Delivery Date: Above-mentioned

You are hereby notified that the government intends to negotiate
with one firm only as identified above. Should you have any
questions concerning this requirement, contact the contracting
officer identified above.

An Advance Contract Award Notice (ACAN) allows departments and
agencies to post a notice, for no less than fifteen (15)
calendar days, indicating to the supplier community that it
intends to award a good, service or construction contract to a
pre-identified contractor. If no other supplier submits, on or
before the closing date, a Statement of Capabilities that meets
the requirements set out in the ACAN, the contracting authority
may then proceed with the award.  However, should a Statement of
Capabilities be found to meet the requirements set out in the
ACAN, then the contracting authority will proceed to a full
tendering process.

Suppliers who consider themselves fully qualified and available
to provide the services/goods described herein, may submit a
statement of capabilities in writing to the contact person
identified in this Notice on or before the closing date of this
Notice. The statement of capabilities must clearly demonstrate
how the supplier meets the advertised requirements.

The PWGSC file number, the contracting officer's name and the
closing date of the ACAN must appear on the outside of the
envelope in block letters or, in the case of a facsimile
transmission, on the covering page.

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.