Employee Assistance Program

Trade Agreement: NONE
Tendering Procedures: The bidder must supply Canadian goods and/or services
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Employee Assistance Program

47419-223560/A 
Tanya Drolet
Tel.: 613-858-6224
Email: Tanya.Drolet@pwgsc-tpsgc.gc.ca 

The Government Electronic Tendering Service on Buyandsell.gc.ca/tenders is the sole authoritative source for Government of Canada tenders that are subject to trade agreements or subject to departmental policies that require public advertising of tenders.

To provide Employee Assistance Program (EAP) services for Canada Border Services Agency (CBSA) employees located across Canada, in both of Canada’s official languages, on an “as and when requested” basis. EAP Services include the following and are further defined in Annex A:

a) Intake Services;
b) Short-Term Counselling Services;
c) Crisis Intervention Services;
d) Specialized Consultation Services;
e) Advisory Services for Leaders and union representatives;
f) Critical Incident Stress Management (CISM) Services;
g) Well-Being documentation;
h) Orientation and Wellness Sessions;
i) Newsletters;
j) Promotional and information materials;
k) National EAP Account Manager;
l) Website and Secure Web Portal;
m) Facilities for face-to-face counselling and Advisory Services.

The period of the contract will be from April 1, 2021 to March 31, 2024, with the option to extend the contract by three additional one year periods under the same conditions.

This bid solicitation uses Portable Document Format (PDF) technology. To access the PDF form, bidders must have a PDF reader installed. If bidders do not already have such a reader, there are several PDF readers available on the Internet.  It is recommended to use the latest version of PDF reader to benefit all features of the interactive forms.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.