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Learning Services SA

Solicitation number E60ZH-2000LS/D

Publication date

Closing date and time 2021/02/19 14:00 EST

Last amendment date

    Trade Agreement: CETA / WTO-AGP / CPTPP / CFTA / FTAs with Peru / Colombia / Panama / Korea
    Tendering Procedures: All interested suppliers may submit a bid
    Competitive Procurement Strategy: Best Overall  Proposal
    Comprehensive Land Claim Agreement: No
    Nature of Requirements: 
    E60ZH-2000LS/D Request for Supply Arrangement - Refresh 2
    This Request for Supply Arrangement (RFSA) is a request to solicit bids for the provision of Learning Services (LS) to all federal government departments and crown corporations.  
    Suppliers interested in submitting a response to this RFSA may access the bid solicitation documents directly from this Notice of Proposed Procurement (NPP) publication.
    This solicitation is a RFSA to satisfy Canada’s requirement for the provision of LS to locations throughout Canada, excluding any locations in areas subject to any of the Comprehensive Land Claims Agreements. 
    The requirement is subject to the provisions of the World Trade Organization Agreement on Government Procurement, the North American Free Trade Agreement, Comprehensive Economic and Trade Agreement, the Comprehensive and Progressive Agreement for Trans-Pacific Partnership, the Canadian Free Trade Agreement (CFTA), the Canada-Chile Free Trade Agreement, Canada-Peru Free Trade Agreement, the Canada - Columbia Free Trade Agreement, and the Canada Panama Free Trade Agreement, if it is in force.
    The period of the SAs will be from date of issuance to December 31, 2021.
    Bidders capable of meeting the requirements of this solicitation are invited to submit a bid.  
    New Bidders:
    In order to be considered for a LS SA, it is mandatory to submit a bid online via the Centralized Professional Services System (CPSS) portal, in accordance with this RFSA by the closing date and time indicated on page 1 of this RFSA.
    Existing Suppliers: 
    It is an opportunity to include additional information to your existing SA such as Streams, Categories, Region/Metropolitan Areas. Existing SA suppliers are not required to re-qualify for any Categories for which they already have a SA.
    This RFSA includes seven streams:
    Stream 1:  Strategic Learning Advisory Services
    Stream 2:  Instructional Design and Development Services
    Stream 3:  Custom and Rapid eLearning Product Programming
    Stream 4:  Multi-Media Design and Development
    Stream 5:  Training Delivery
    Stream 6:  Training Evaluation Services
    Stream 7:  Project Management
    Each Stream is further subdivided into single Categories. Details of the general definitions for the LS Sreams and Categories are available at the LS page ( 
    The document entitled ‘’Definitions of the Remote/Virtual Access, Regions and Metropolitan Areas’’ ( are incorporated by reference into any resulting SA.
    The following Regions and Metropolitan Areas may receive services under this SA where a Supplier is qualified to do so.
    Regions:  Atlantic, Quebec, Ontario, Western, Pacific, National Capital Region, Remote/Virtual Access.
    Metropolitan Areas:  Halifax, Moncton, Montreal, Quebec City, Toronto, Calgary, Edmonton, Saskatoon, Winnipeg, Vancouver, Victoria, National Capital Region.
    There is a security requirement associated with the requirement of the SA. For additional information, see Component 1, Part 1, paragraph 1.6 and Component 1, Part 4, paragraph 4.5.  
    Part of this procurement may be designated by one or more Identified Users as set-aside under the federal government's Procurement Strategy for Aboriginal Business (PSAB). In these specific cases, (i) the procurement is set aside from the international trade agreements under the provision each has for set-asides for small and minority businesses, and (ii) as per Article 800 of the CFTA, the CFTA does not apply.
    In order to be considered as an Aboriginal Business under the PSAB, the Bidder must complete the Aboriginal Business certification contained in the Data Collection Component of the CPSS.
    By submitting the certification, the Bidder warrants that it is an Aboriginal business as defined in the Set-aside Program for Aboriginal Business.
    The services to be provided will be delivered in one or both of Canada’s official languages according to the requirements of the Identified User issuing a contract against the SA.
    All suppliers that want to submit a response to this RFSA must enroll and establish an account in the Supplier Module of the PWGSC CPSS ePortal ( 
    Bidders must submit their bid through the DCC of the CPSS ePortal Supplier Module by the closing date and time of the RFSA solicitation and must submit the supporting documentation via email upon request by Canada (this is a paperless bid submission process).
    Please refer to Attachment B to Component I of the solicitation for the User Guide on How to Bid Online Using CPSS.
    All enquiries and other communications with government officials relating to this RFSA solicitation are to be directed only to the following address: 
    Delivery Date: Above-mentioned
    The Crown retains the right to negotiate with suppliers on any procurement.
    Documents may be submitted in either official language of Canada.

    Contract duration

    Refer to the description above for full details.

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    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Public Works and Government Services Canada
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Contracting authority
    Reynolds(zh), Diane
    (613) 858-8571 ( )
    () -
    Terrasses de la Chaudière 5th Floor
    Terrasses de la Chaudière 5e étage
    10 Wellington Street,
    10, rue Wellington
    Gatineau, Québec, K1A 0S5

    Buying organization(s)

    Public Works and Government Services Canada
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    English, French
    Region(s) of delivery
    British Columbia
    New Brunswick
    Newfoundland and Labrador
    Nova Scotia
    Ontario (except NCR)
    Prince Edward Island
    Quebec (except NCR)
    National Capital Region (NCR)
    Procurement method
    Competitive – Open Bidding
    Selection criteria
    Highest Combined Rating of Technical Merit and Price

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.


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