Writing, advanced writing and briefing (verbal) courses

Immigration, Refugees and Citizenship Canada (IRCC) issued a contract for course delivery services to provide virtual training on three (3) subjects:
- Writing skills
- Advanced writing skills
- Briefing (verbal) senior executives Intended for executives and middle managers with executive potential (i.e. EX minus 1s and 2s).

The aim of the contract is to strengthen competencies and skills, and provide the necessary tools to write material intended for, or to brief, senior executives at the Director General, Assistant Deputy Minister, Deputy Minister and Minister levels. The Operations Sector contributes to a stronger Canada by delivering immigration, citizenship, and passport programs through innovative, client centric services and a well-supported workforce.

The sector is accountable for delivering and providing functional authority on all immigration, citizenship and passport lines of business, including refugee resettlement and asylum. The Sector has in-house expertise on client service, case management, business intelligence, integrity risk management, analytics and other disciplines that drive program enhancements and our responses to regulatory changes and emerging priorities. The sector also leads migration health and has a critical role in migration diplomacy. Performance discussions at the Sector level identified the need for communication training, i.e. writing and briefing courses, for a number of executives and middle managers to better prepare them for the next step in their career, and to enhance the organizational efficacy of the Sector.

In response, the Operations Sector is taking the necessary steps for an external service provider to deliver the courses. Participants will have the flexibility to choose to participate in the language of their choice (French or English). In order to minimize computer fatigue, each virtual course will extend over a 2 day period (3 hours/day) rather than be completed in 1 day. The writing and advanced writing course are geared to improve the way in which senior management and middle managers convey information and data (and level of detail) to senior executives. The briefing courses will help senior management and middle managers to strengthen their communication skills, to read the room (verbal language), adapt to their audience to deliver effective briefings to senior executives.