Private Storage Services

This requirement is for: The Correctional Service of Canada, National Capital Region (NCR)

Trade agreement: Canadian Free Trade Agreement (CFTA)

Policy on Reciprocal Procurement: This solicitation is open only to Canadian suppliers.

Competitive Procurement Strategy: lowest-priced compliant bid

Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.

Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements: This contract includes security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

Correctional Service Canada (CSC) has a requirement to provide secure intake, storage, retrieval, refile, and disposition services for physical documents including secure destruction or shredding services, or both, to the Protected B level. The initial volumes the contractor must manage are estimated to be approximately 104,000 x 1.04 Cubic Feet containers.

Objectives: To provide secure off-site intake, storage, retrieval, refile, disposition, and destruction and transition services for physical records.

To provide the initial intake and storage of approximately 104,000 containers measuring up to 1.04 cu ft each at contract award.,

To accept and store approximately 5,000 new containers on an annual basis.

Deliverables: The Contractor must provide services according to the following standards:

Service Standards to and from to 340 Laurier Avenue, Ottawa:

Service Type Request Cut-off Time Guaranteed Pick-up or Delivery
Regular request with next day delivery or pickup 3:00pm 1:00 pm next business day
Request for pickup or delivery within 1/2 day 11:00am 3:00 pm same business day
Late request for pickup or delivery within 1/2 day 3:00pm 12:00 Noon next business day
Emergency pickup or delivery services 3:30pm 180 minutes, same business day

Client Service
The Contractor must provide the following resources to meet CSC’s client service requirements.:
a. One Project Manager responsible for all communication/ and issues related to the Contract;
and
b. Customer Service point(s) of contact and hotline contact(s) responsible for fulfilling requests on a daily basis.

Any conditions for participation of suppliers not specified in solicitation documentation: none.

Estimated quantity of commodity: see solicitation document statement of work and basis of payment.

Duration of Contract and Time Frame for Delivery:

Period of the Contract: The Work is to be performed during the period of 01/APR/26 to 31/MAR/28 with the option to renew for 3 additional one-year periods.

File Number: 21120-26-5223362

Contracting Authority: Summer Vaillancourt
Telephone number: 226-377-4763
E-mail: summer.vaillancourt@csc-scc.gc.ca

NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website.

The Crown reserves the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada (English or French).

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.

Topics include:
 Understand the federal procurement process;
 Learn about searching for opportunities;
 Find out how to bid on opportunities;
 Discover how to prepare to sell to the government.

The full schedule of seminars can be found on the Procurement Assistance Canada website, under find an event (Procurement Assistance Canada: Find an event - Canada.ca).