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Long-Term Cloud Services Requirement

Status Awarded

Contract number TBD

Solicitation number ESDC#001

Publication date

Contract award date

Amendment value

CAD 37,500,000.00


    This contract was awarded to:

    Amazon Web Services, Inc., IBM Canada Limited, Google Cloud Canada Corporation, Microsoft Canada, Oracle Canada ULC

    This ITQ closed on May 15, 2023. Canada wishes to thank all Respondents who submitted responses to the ITQ. The evaluation of the responses has been completed. The following is the list of Respondents who successfully met the mandatory requirements set out in the ITQ and therefore qualify to proceed to the Review and Refine Requirements (RRR) Phase of the procurement process:

    Amazon Web Services, Inc.
    IBM Canada Limited
    Google Cloud Canada Corporation
    Microsoft Canada
    Oracle Canada ULC

    Respondents who did not successfully qualify at the ITQ Phase are not able to participate in subsequent procurement phases.


    1. Phase 1 of Procurement Process: This Invitation to Qualify (ITQ) is the first phase of a procurement process by Shared Services Canada (SSC) for Employment and Social Development Canada’s (ESDC) Long-Term Cloud Services Requirements (the “Project”). Suppliers are invited to pre-qualify in accordance with the terms and conditions of this ITQ in order to become “Qualified Respondents” for any later phases of the procurement process. Only Qualified Respondents will be permitted to bid on any subsequent solicitations issued as part of the procurement process.
    2. The intent of the ITQ is to qualify cloud service providers which have the ability to deliver secure commercial cloud services capable of meeting the requirements for large-scale citizen facing programs such as those delivered by ESDC, who can demonstrate availability, scalability, elasticity and disaster recovery capabilities required to support such programmes.
    3. Scope of Anticipated Procurement: Employment and Social Development Canada (ESDC) is increasingly focusing on cloud technology to improve the value of the services it offers to Canadians. Cloud services provide immediate solutions, scalability, business continuity and more predictable costs that enable ESDC to improve the programs and initiatives it is mandated to deliver.
    4. Number of Contracts: SSC is currently contemplating the award of two (2) contracts. The exact procurement vehicle structure will be presented at the solicitation phase.
    5. Term of contract(s): It is expected that the duration of the resulting contract(s) will be for an initial period of 10 (ten) years, with a number of additional option periods. SSC reserves the right to use an alternative approach at the solicitation phase.

    Business address


    NA, NA, NA
    Notice type
    Invitation to Qualify
    Procurement method
    Competitive – Open Bidding
    Selection criteria
    Highest Combined Rating of Technical Merit and Price
    Region(s) of delivery
    National Capital Region (NCR)

    Contract duration

    The contract will be for a period of 120 month(s), from 2024/05/27 to 2034/05/27.

    Total value of contract

    This is the total value of this contract, which includes the initial contract value and the sum of all amendments.

    CAD 37,500,000.00

    Commodity - UNSPSC

    • 81162100 - Cloud-based platform as a service

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canadian Free Trade Agreement (CFTA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None
    Contact information

    Contracting organization

    Shared Services Canada

    400 Rue Cooper

    Ottawa, Ontario, K2P 2H8
    Contracting authority
    Francesco Fotia

    400 Cooper Street

    Ottawa, Onatrio, K2P 2H8
    Date modified: