Managed Services for OLG's Customer Support Centre

Status Awarded

Solicitation number 23-00263

Publication date

Contract award date

Contract value

CAD 14,082,327.65

    Description

    This contract was awarded to:

    Computer Talk Technology Inc.
    Extension of managed services for OLG customer support centre, which include licensing, implementation, training, testing, support and maintenance, configuration, integration and enhancements with OLG systems. This managed services was originally sourced via competitive procurement.
    Business address
    150 Commerce Valley Drive West, Suite 800
    Markham, Ontario, L3T 7Z3
    Canada
    Procurement method
    Non-Competitive
    Language(s)
    English

    Contract duration

    The contract will be for a period of 72 month(s), from 2023/04/21 to 2029/04/20.

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    Contact information

    Contracting organization

    Organization
    Ontario Lottery and Gaming Corporation (OLG)
    Address
    70 Foster Drive, Suite 800
    Sault Ste. Marie, Ontario, P6A 6V2
    Canada
    Contracting authority
    Haidee Reyes-Gonzalez
    Phone
    416-224-4246
    Email
    hreyesgonzalez@olg.ca
    Date modified: