IT Service Desk Software Solution and Professional Services to the Department of Finance

Status Awarded

Contract number 6019950

Solicitation number FIN-993302-2016-11-28_RFP

Publication date

Contract award date

Contract value

CAD 111,115.16

    Description

    This contract was awarded to:

    Stroma Service Consulting Inc.

    The Department of Finance (FIN) requires an IT Service Management software solution and the services of a Contractor to install and configure the software. This software will be used by FIN IT Client Service Unit to administer daily client IT requests. The Contractor must provide training, integration and customization services associated with the proposed IT Service Management software solution.

    The estimated budget for this requirement is $100,000 excluding all applicable taxes.

    Proposed period of contract:

    The proposed period of contract shall be from date of contract award to December 31, 2017. 

    Contact information:

    File Number: FIN-993302-2016-11-28

    Contracting Authority: Michelle Allen

    Phone Number: 613-369-3460

    E-Mail: Michelle.Allen@canada.ca

    Business address
    19 Legault Street
    PO Box 23040
    North Bay, ON, P1A 4K6
    Procurement method
    Competitive – Open Bidding
    Language(s)
    English
    ,
    French

    Contract duration

    Refer to the description above for full details.

    Commodity - GSIN

    • D302A - Informatics Professional Services
    Contact information

    Contracting organization

    Organization
    Department of Finance
    Address
    90 Elgin Street
    Ottawa, Ontario, K1A0G5
    Canada
    Contracting authority
    Allen, Michelle
    Phone
    613-369-3460
    Address
    90 Elgin, 10th Floor
    Ottawa, ON, K1A 0G5
    CA

    Buying organization(s)

    Organization
    Department of Finance
    Address
    90 Elgin Street
    Ottawa, Ontario, K1A0G5
    Canada
    Date modified: