Employee Assistance Program: Quebec Region (1000331717)

Employee Assistance Program: Quebec Region

DESCRIPTION OF REQUIREMENT

The Canada Revenue Agency (CRA), with the participation of the union organisations, is committed to making available a confidential and voluntary Employee Assistance Program (EAP), without prejudice to job security or career progression, to employees who may be experiencing personal, health or work-related issues. 

The purpose of this program is therefore to provide professional assistance to the employees and their families when required, to assess the nature of the issue(s) raised, provide short-term counselling, when appropriate, and refer them to the most appropriate source of help. For further details relating to this requirement, Bidders are referred to Annex A attached hereto and forming part of this solicitation document.

TARGET POPULATION

LOCATION

Eastern Quebec TSO

(Québec, Rimouski and Chicoutimi)

• Quebec Office
  2575 Ste-Anne Blvd.
  Québec (Québec) G1J 1Y5
• Rimouski Office
  180 De la Cathédrale Avenu
  Rimouski (Québec) G5L 5H9
• Chicoutimi Office
  100 La Fontaine Street
  Chicoutimi (Québec) G7H 6X2

NUMBER OF EMPLOYEES : 590

LOCATION

Western Quebec TSO

(Laval, Gatineau and Rouyn-Noranda)

• Laval Office

  3400 Jean-Béraud Avenu

  Laval (Québec) H7T 2Z2

• Gatineau Office
  85 De La Savanne Road

  Gatineau (Québec) K1A 1L4

• Rouyn-Noranda Office

  44 Du Lac Avenu
  Rouyn-Noranda (Québec) J9X 6Z9

NUMBER OF EMPLOYEES: 730

LOCATION

Central and Southern Quebec TSO

(Brossard, Sherbrooke and Trois-Rivières)

• Brossard Office

  3250 Lapinière Blvd.

  Brossard (Québec) J4Z 3T8

• Sherbrooke Office
  50 Place de la Cité, PC 1300
  Sherbrooke (Québec) J1H 5L8
• Trois-Rivières Office
  2250 St-Olivier
  Trois-Rivières (Québec) G9A 4E9

NUMBER OF EMPLOYEES: 550

LOCATION

Montreal TSO
305 René Levesque West Blvd.

Montréal (Québec) H2Z 1A6

NUMBER OF EMPLOYEES: 1550

LOCATION

Regional Office
400 Place D’Youville
Montréal (Québec) H2Y 2C2

NUMBER OF EMPLOYEES: 60

LOCATION

Shawinigan-Sud TC

4695, 12th avenu
Shawinigan-Sud (Québec) G9N 7S6

NUMBER OF EMPLOYEES: 1100

LOCATION

Jonquière TC

2251 René Levesque Blvd.

Jonquière (Québec) G7F 5J1

NUMBER OF EMPLOYEES: 620

Total : 5,200

PERIOD OF CONTRACT

The services will be required to be performed during the period from June 1, 2017 to May 31, 2019 with three (3) irrevocable options to extend the Contract period. Each option is for an additional period of one (1) year.

EVALUATION PROCEDURES

The evaluation of proposals will be performed in five (5) stages as follows:

Stage 1 – Mandatory Requirements

Stage 2 – Point Rated Requirements

Stage 3 – Financial Proposals

Stage 4 – Determination of the Bidder’s Overall Score

Stage 5 – Other Pre-Award Conditions

MANDATORY CRITERIA

The Bidder must meet all mandatory criteria applicable to this solicitation. Bids not meeting all mandatory criteria will be given no further consideration.

POINT RATED CRITERIA

Only the bids meeting the mandatory criteria will be evaluated and scored in accordance with the point rated evaluation criteria.

CONTRACTOR SELECTION METHODOLOGY

The compliant bids with the highest combined rating of technical merit (70%) and price score (30%) will be recommended for award of a contract subject to pre-award conditions being met.

COMMUNICATIONS CONTACT

To ensure the integrity of this process, enquiries and other communications regarding the solicitation must be directed ONLY to the following:

Henrique Carrera

Tel: (613) 219-8406

E-mail: henrique.carrera@cra-arc.gc.ca

Offers must be submitted in either English or French.

Offers must be received on or before 2:00PM EST, January 17, 2017.

The Crown reserves the right to negotiate with suppliers on any procurement.