(SBIPS) 7. Legacy Support and Transition / 9. Network Services - Interactive Voice Response Migration Project
Status Awarded
Contract number F5211-160573A
Solicitation number F5211-160573A
Publication date
Contract award date
Contract value
Status Awarded
Contract number F5211-160573A
Solicitation number F5211-160573A
Publication date
Contract award date
Contract value
This contract was awarded to:
NOTICE OF PROPOSED PROCUREMENT (NPP)
For
SOLUTIONS BASED INFORMATICS PROFESSIONAL SERVICES (SBIPS)
GSIN: D302A INFORMATICS PROFESSIONAL SERVICES
Reference Number:
F5211-160573A
Solicitation Number:
PW-17-00773176
Organization Name:
Fisheries and Oceans Canada
Solicitation Date:
2017-03-16
Closing Date:
2017-05-02 02:00 PM Atlantic Daylight Savings Time ADT
Anticipated Start Date:
2017-05-15
Estimated Delivery Date:
2017-07-17
Estimate Level of Effort:
210 days
Contract Duration:
The contract period will be for four (4) months from the date of contract.
Solicitation Method:
Competitive
Applicable Trade Agreements:
WTO-AGP, NAFTA, AIT…
Comprehensive Land Claim Agreement Applies:
No
Number of Contracts:
1
Requirement Details
Tendering Procedure: Selective Tendering
This requirement is open only to those SBIPS Supply Arrangement Holders who qualified under Tier 1: Region: Remote/Virtual Access
ALL qualified Tier 1 SBIPS SA Holders for Stream 7. Legacy Support and Transition:
and the following from Stream 9: Network Services have been invited to bid on this requirement:
Description of Work:
Fisheries and Oceans Canada requires professional services to provide full end-to-end design, testing and implementation of an upgrade to the fully functional, bilingual IVR system which will function on DFO IVR telephony hardware and which currently provides voice prompts to the callers and receives information which is inserted into one or more databases. The contractor will be responsible for the implementation of the upgrade and functionality of the system as it operates currently in the different regions of the country.
The work is currently not being performed by a contracted resource
Security Requirement:
Minimum Corporate Security Required: Designated Organization Screening (DOS)
Minimum Resource Security Required: Reliability
Contract Authority
Name: Cathi Harris
Phone Number: 506-452-3639
Email Address: DFOtenders-soumissionsMPO@dfo-mpo.gc.ca
Inquiries
Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.
NOTE: Solutions‐Based Informatics Professional Services (SBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.‐NCRIMOS@pwgsc.gc.ca
Refer to the description above for full details.