TBIPS - Senior Help Specialist related to Shared Travel Services (STS) – Hogg Robinson Group (HRG) travel solution

Status Awarded

Contract number 3000646862

Solicitation number 5000030601

Publication date

Contract award date

Contract value

CAD 119,997.00

    Description

    This contract was awarded to:

    PORTAGE PERSONNEL INC.

    A bilingual Senior Help Desk Specialist with a valid reliability security clearance. The resource will have to respond to 1st level, 2nd level, and 3rd level support calls and emails and troubleshoot and resolve complex technical problems related to Shared Travel Services (STS) – Hogg Robinson Group (HRG) travel solution, develop and provide training and knowledge transfer to STS-HRG team and end-users.

    Procurement method
    Competitive – Selective Tendering
    Language(s)
    English
    ,
    French

    Contract duration

    Refer to the description above for full details.

    Commodity - GSIN

    • D302A - Informatics Professional Services
    • D302AAH - Informatics Professional and Consulting Services - Maintenance Operations, Support
    • D302AAP - Informatics Professional and Consulting Services, Software Development and Implementation
    Contact information

    Contracting organization

    Organization
    Environment Canada
    Contracting authority
    Salman, Shakir
    Phone
    819-938-3824
    Address
    200 Sacre-Coeur Blvd
    Gatineau, QC, K1A 0H3
    CA

    Buying organization(s)

    Organization
    Environment Canada
    Date modified: