OTRS Platinum and Titanium SaaS for Privy Council Office

Contract number CW2400201

Amendment value : CAD 3,617.71

Solicitation number WS5109491855

Contract award date

Expiry date

Amendment date

Amendment type
Amendment

    Contract details
    This contract was awarded to:
    EasyVista, Inc.
    Privy Council Office (PCO) requires the provision of a vendor-managed SaaS, fully bilingual service management software, license, support and maintenance solution.
    Business address
    3 Columbus Circle, Suite 1532
    New York, New York, 10019
    US
    Notice type
    Directed Contract
    Contract instrument type
    Contract
    Procurement method
    Non-Competitive
    Language(s)
    English
    ,
    French
    Selection criteria
    Not applicable
    Region(s) of delivery
    National Capital Region (NCR)

    Contract duration

    The contract will be for a period of 12 month(s), from 2025/05/11 to 2026/05/10.

    Total value of contract

    This is the total value of this contract, which includes the initial contract value and the sum of all amendments.

    CAD 133,825.94

    Commodity - UNSPSC

    • 43230000 - Software

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)
    • Canada-Honduras Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None
    Contact information

    Contracting organization

    Organization
    Department of Public Works and Government Services (PSPC)
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Jones, Katie (SPAC/PSPC)
    Email
    katie.jones@tpsgc-pwgsc.gc.ca

    Buying organization(s)

    Organization
    Privy Council Office (PCO)
    Address
    80 Wellingtion Street
    Ottawa, Ontario, K1P5K9
    Canada