2026 VETERANS AFFAIRS CANADA NATIONAL CLIENT SURVEY

Contract number CW2435478

Amendment value : CAD 249,109.35

Solicitation number WS5509343109

Contract award date

Expiry date


    Contract details
    This contract was awarded to:
    Phoenix Strategic Perspectives Inc.
    POR call-up - 2025-26 IRCC Annual Telephone Tracking Survey
    Business address
    1678 Bank Street
    Ottawa, Ontario, K1V 7Y6
    CA
    Operating name
    Phoenix SPI
    Notice type
    Not Applicable
    Contract instrument type
    Contract against SA
    Procurement method
    Competitive - Traditional
    Number of employees
    6
    Language(s)
    English
    ,
    French
    Region(s) of delivery
    Canada

    Contract duration

    The contract will be for a period of 12 month(s), from 2026/02/11 to 2027/02/28.

    Total value of contract

    This is the total value of this contract, which includes the initial contract value and the sum of all amendments.

    CAD 249,109.35

    Commodity - UNSPSC

    • 80122001 - Independent dispute mediation or arbitration service
    • 80160000 - Business administration services
    • 81110000 - Computer services
    • 85101600 - Healthcare provider support persons
    • 85101700 - Health administration services
    • 85270000 - Diagnoses of mental and behavioral disorders  
    • 86132204 - Curriculum development service

    Trade agreements

    • Canada-Colombia Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Canada-Panama Free Trade Agreement
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Ukraine Free Trade Agreement (CUFTA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None
    Contact information

    Contracting organization

    Organization
    Department of Public Works and Government Services (PSPC)
    Address
    11 Laurier St, Phase III, Place du Portage
    Gatineau, Quebec, K1A 0S5
    Canada
    Contracting authority
    Lindo, Kelly-Ann (SPAC/PSPC)
    Email
    kelly-ann.lindo@tpsgc-pwgsc.gc.ca

    Buying organization(s)

    Organization
    Department of Veterans Affairs (VAC)
    Address
    2323 Riverside Dr #1
    Ottawa, Ontario, K1H1A1
    Canada