Intranet & Internal Communication Services - (Technology Software and Implementa

ABOUT FCC
FCC is Canada’s leading agriculture and food lender, dedicated to the industry that feeds the world. FCC employees are committed to the long-standing success of those who produce and process Canadian food by providing flexible financing, AgExpert business management software, information and knowledge. FCC provides a complement of expertise and services designed to support the complex and evolving needs of food businesses. As a financial Crown corporation, FCC is a stable partner that reinvests profits back into the industry and communities it serves. For more information, visit fcc.ca.

RFP CONTACT

Ronke Niagwan
Procurement Manager
Farm Credit Canada
procurement@fcc.ca

RFP SCOPE
Farm Credit Canada (FCC) is undertaking a strategic initiative to implement a modern digital intranet front end platform that will serve as a centralized, scalable, and user-centric internal communications ecosystem. This initiative is a core enabler of FCC’s broader digital transformation journey and directly supports the organizational objective of building a connected, informed, engaged and empowered workforce.
Currently, FCC’s intranet environment is fragmented and no longer meets the evolving needs of the organization. The legacy platform, primarily built on Classic SharePoint, presents ongoing usability, accessibility, and content governance challenges. Key issues include:

• Outdated architecture and frequent technical issues (e.g., disappearing content, broken navigation)
• Ineffective content management leading to duplication, inconsistency, and poor searchability
• Limited compliance with WCAG 2.1 AA accessibility standards and Official Languages requirements
• A suboptimal digital employee experience that impedes collaboration and engagement

While interim content migration to a modern SharePoint environment has begun, this approach does not address broader systemic, design, or governance limitations.
FCC currently has roughly 3000 staff that is a mix of employees and consultants that are located across Canada. There is also roughly 3,450 pages or documents in our legacy platform. FCC uses SharePoint as its current Intranet platform and content management system. Any future platform should integrate with SharePoint to allow it to continue serving as a CMS in some capacity
FCC requires a robust, accessible, and bilingual Intranet Front End Platform that transforms how FCC communicates, connects, and collaborates internally. This solution is expected to strengthen FCC’s organizational culture, support employee engagement across all departments and regions and support Indigenous inclusion and economic reconciliation
FCC is looking for one (1) successful Proponent that will provide a single Platform that will help FCC achieve the business needs stated below. However, FCC reserves the right to award the RFP scope of service to one or multiple Proponents to ensure the success of the Internal Communication Function. The successful proponent would also implement and migrate any data to the new Platform. 
FCC requires that any proposed software solution be submitted only once. Software solution providers or resellers must submit their proposal in partnership with their preferred implementation partner. Solution providers may also propose reseller(s) to partner with in addition to implementation partners, so long as any proposed software solution is submitted only once. Multiple proposals for the same software solution from different implementation partners or as standalone submissions will not be accepted. Each proposal must clearly identify the implementation partner, and the solution provider is responsible for coordinating with their chosen partner to deliver a single comprehensive proposal

More details of scope included in the RFP document.

RFP PARTICULARS

• All conditions for Proponent participation are included in the RFP documents.
• Duration of Contract:  5 years.
• Options: 5 years.
• Estimated Quantity of Goods or Services:  Not applicable.
• Timeframe of Delivery of Goods or Services:  Not applicable.

RFP SCHEDULE

• RFP Release Date: July 18, 2025
• Proponent Questions Accepted Until: July 29, 2025 at 2:00 PM*
• FCC Response to Proponent Questions Delivered Before: August 5, 2025 at 5:00PM*
• RFP Closing Date/Time:  August 14, 2025 at 2:00PM*

NOTE: All times are CST – Saskatchewan. The above dates are subject to change at the sole discretion of FCC. Any changes to the RFP Schedule will be communicated to all Proponents via amendment on MERX.

RFP PROCESS CONSIDERATIONS
 

• This opportunity is covered under the provisions of Chapter 5 (Government Procurement) of the Canadian Free Trade Agreement (CFTA) and Chapter 19 (Government Procurement) of the Canada-European Union Comprehensive Economic and Trade Agreement (CETA).
• FCC is subject to the Official Languages Act (Canada). Proponents may choose to respond to this RFP in their official language of choice (English or French).
• This opportunity notice references a non-binding, competitive RFP, and is not a call for tenders. FCC is not obligated to proceed with the Work described in the RFP Scope and may cancel the RFP at any time. FCC’s procurement process allows for consecutive or concurrent negotiations between FCC and one (1) or multiple Proponents, prior to awarding a Contract.

MERX ELECTRONIC BIDDING SYSTEM
 

• This Request for Proposals (RFP), including any attachments and amendments to such RFP, is available for download by the Proponent on MERX. MERX is a Canadian Public Tenders electronic bidding system accessible at https://www.merx.com. It is the sole responsibility of the Proponent to ensure its compatibility with MERX.
• Proponent proposals MUST be submitted electronically through MERX, preferably in a PDF or MS Word file, prior to the RFP Closing Date/Time specified in the RFP. Proposals submitted in other formats, by other methods or through any other means, or after the RFP Closing Date/Time specified in the RFP, may be rejected by FCC.

PRIORITY OF DOCUMENTS

In the event there are any discrepancies between this opportunity notice and the information on the MERX website proper, this opportunity notice shall take precedence.
 

Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.