The Good Samaritan Society (A Lutheran Social Service Organization) - Request for Proposal - Cloud Phone System

Solicitation number AB-2024-09999

Publication date

Closing date and time 2025/01/31 18:59 EST

Last amendment date


    Description
    The intent of this RFP is to solicit Submissions from Proponents interested in replacing the current phone system with a cloud-based phone system, scalable and able to meet Good Samaritan’s regulatory needs, which specifically includes being HIPAA-compliant, along with new realities of remote working in the post-Covid era. It is expected that the replacement system will support a mix of physical endpoints, laptop-based Softphones, along with a mobile app on smartphones. Options to integrate the new cloud phone system with Microsoft 365 are of interest, but not necessarily required.

    Contract duration

    The estimated contract period will be 10 month(s), with a proposed start date of 2025/02/03.

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)
    Contact information

    Contracting organization

    Organization
    The Good Samaritan Society (A Lutheran Social Service Organization)
    Address
    8861 75 Street NW
    Edmonton, CA-AB, T6C 4G8
    CA
    Contracting authority
    Rick Hessels
    Email
    rhessels@gss.org
    Address
    8861 75 Street NW 8861 75 Street NW
    Edmonton, Alberta, T6C 4G8
    Canada
    Bidding details

    Full details for this tender opportunity are available on a third-party site

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English
    Region(s) of delivery
    Alberta
    Region of opportunity
    Alberta
    Contract duration
    10 month(s)
    Procurement method
    Competitive – Open Bidding