Alberta Gaming, Liquor and Cannabis Commission - Negotiated Request for Proposal - Customer Service and Contact Centre Research & Advisory Services

Solicitation number AB-2026-01072

Publication date

Closing date and time 2026/03/02 09:00 EST


    Description
    This Request for Proposals (the “RFP”) is an invitation by the Alberta Gaming, Liquor and Cannabis Commission (the “AGLC”) to prospective proponents to submit proposals for Customer Service and Contact Centre Research & Advisory Services, as further described in Section A of the RFP Particulars (Appendix D) (the “Deliverables”). The AGLC is seeking a subscription tool with supporting advisory and research services that provides strategic insight, market intelligence and expert guidance to support program delivery.

    Contract duration

    The estimated contract period will be 36 month(s), with a proposed start date of 2026/04/01.

    Contact information

    Contracting organization

    Organization
    Alberta Gaming, Liquor and Cannabis Commission
    Address
    50 Corriveau Ave
    St. Albert, CA-AB, T8N 3T5
    CA
    Contracting authority
    Sandra Kuspira
    Email
    sandra.kuspira@aglc.ca
    Address
    50 Corriveau Avenue
    St. Albert, Alberta, T8N 3T5
    Canada
    Bidding details

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