City of Calgary - RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service

Solicitation number AB-2026-05610

Publication date

Closing date and time 2026/09/02 12:00 EDT


    Description
    Calgary Transit is seeking information from the marketplace regarding available Interactive Voice Response (IVR) solutions that provide automated customer information services for bus and Light Rail Transit (LRT) operations. The information collected through this Request for Information (RFI) will assist The City in validating business requirements, understanding available technologies, assessing integration and implementation considerations, evaluating industry best practices, and developing a future procurement strategy.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process
    Contact information

    Contracting organization

    Organization
    City of Calgary
    Address
    677-25 Ave SE
    Calgary, CA-AB, T2G 4K8
    CA
    Contracting authority
    Vikas Sharma
    Address
    677-25 Ave SE
    Calgary, Alberta, T2G 4K8
    Canada
    Bidding details

    Full details for this tender opportunity are available on a third-party site

    Click on the button below to be directed to this website. Note that on the third-party site you may need an account to view and/or bid on this tender. Information on any fees or additional costs to access the full details is outlined in the Description tab of this tender opportunity.