Microsoft Unified Support & Security Enablement
Solicitation number BC2025NOI-06
Publication date
Closing date and time 2025/01/15 17:00 EST
Description
Issued: January 08, 2025
File # 2025NOI-06– Microsoft Unified Support & Security Enablement
First Nations Health Authority
Notice is hereby given by First Nations Health Authority, of its intent to directly award an agreement with the following supplier to provide Microsoft Unified Enterprise Support and Security Operations Enhanced Designated Engineer services
Microsoft Licensing, GP
Located in: Toronto, ON
FNHA intends to directly award a contract to Microsoft Licensing, GP for the following services of up to 1 year starting January 27, 2025 with a possibility of extension for another 48 months.
Services:
The Contractor shall provide the following services:
Microsoft Unified Enterprise Support
This is a premium support model designed to help large organizations optimize their use of Microsoft technologies. It offers:
The EDE is a security-focused expert assigned to an enterprise to:
File # 2025NOI-06– Microsoft Unified Support & Security Enablement
First Nations Health Authority
Notice is hereby given by First Nations Health Authority, of its intent to directly award an agreement with the following supplier to provide Microsoft Unified Enterprise Support and Security Operations Enhanced Designated Engineer services
Microsoft Licensing, GP
Located in: Toronto, ON
FNHA intends to directly award a contract to Microsoft Licensing, GP for the following services of up to 1 year starting January 27, 2025 with a possibility of extension for another 48 months.
Services:
The Contractor shall provide the following services:
Microsoft Unified Enterprise Support
This is a premium support model designed to help large organizations optimize their use of Microsoft technologies. It offers:
- Proactive guidance for planning and operations.
- Fast, expert support for critical technical issues.
- Designated engineers for personalized assistance and continuity.
- Technical support as-needed 24/7.
- Dedicated Customer Success Account Manager.
- On-demand Assessments & Training
- Assessments such as ActiveDirectory Security Survey, Exchange Server Security Survey, SQL Server Security Survey, SharePoint Security Survey, InTune Security Survey, etc.
The EDE is a security-focused expert assigned to an enterprise to:
- Provide advanced technical support for Microsoft security tools (e.g., Defender, Azure Security).
- Assist with incident response, threat mitigation, and recovery.
- Offer strategic guidance on security best practices and frameworks.
- Work closely with IT and security teams to ensure a strong defense against cyber threats.
- Microsoft 365 Foundations – Workload Security Assessment.
- Well-Architected Security Assessment for Azure.
- Zero Trust Foundations Assessments.
Contract duration
Refer to the description above for full details.
Trade agreements
-
Please refer to tender description or tender documents
Contact information
Contracting organization
- Organization
-
First Nations Health Authority
- Contracting authority
- Stephen Chan
- Email
- stephen.chan@fnha.ca
Bidding details
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