Development of a Contact Centre Organizational Model Strategy
Solicitation number T8080-250149
Publication date
Closing date and time 2025/09/26 14:00 EDT
Last amendment date
Description
Transport Canada (TC) has a requirement for the development of a contact centre organizational model strategy.
Contract duration
The estimated contract period will be 7 month(s), with a proposed start date of 2025/10/01.
Trade agreements
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North American Free Trade Agreement (NAFTA)
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World Trade Organization Agreement on Government Procurement (WTO GPA)
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Canada-Colombia Free Trade Agreement
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Canada-Panama Free Trade Agreement
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Canada-Honduras Free Trade Agreement
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Canada-Korea Free Trade Agreement (CKFTA)
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Canadian Free Trade Agreement (CFTA)
Reason for limited tendering
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
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None
Contact information
Contracting organization
- Organization
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Department of Transport (TC)
- Address
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330 Sparks Street
Ottawa, Ontario, K1A 0N5Canada
- Contracting authority
- Maryse Babineau
- Email
- maryse.babineau@tc.gc.ca
- Address
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95 Foundry Street
Moncton, New Brunswick, E1A 5H7Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Access the Getting started page for details on how to bid, and more.
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| T8080-250149 - NPP - August 22, 2025.pdf | 001 | EN | 137 | 2025/08/22 |
| T8080-250149 - AMP - 22 Aout 2025.pdf | 001 | FR | 20 | 2025/08/22 |