Headsets and Accessories For Computers and Telephones

Notice of Proposed Procurement (NPP)
This bid solicitation 1000532960A cancels and supersedes previous bid solicitation number 1000532960
published on September 15, 2025 with a closing date and time of January 09, 2026 02:00 PM Eastern Time.

The main changes in the revised solicitation 1000532960A are found at ANNEX A-1: REQUIREMENTS AND SPECIFICATIONS.
The main changes in the revised solicitation 1000532960A are found at:
1) Part 4. Evaluation and Selection. Sections 4.2 and 4.3;
2) Part 5. Certifications and Additional Information. Section 5.12;
3) Appendix 1: Mandatory Criteria ( Mandatory Criteria M2 and M3);
4) Part 7. Model Contract. Section 7.12;
5) Annex A: Statement of Work. Section 7.1; and
6) ANNEX A-1: REQUIREMENTS AND SPECIFICATIONS of Annex A: Statement of Work

The Canada Revenue Agency (CRA) intends to enter into a contract with a single or multiple contractor(s) for a requirement for computer and telephone headsets and accessories to be supplied and delivered to employees of the CRA located in CRA offices across Canada on an “as and when requested” basis.
It is the CRA’s intention to award up to four (4) regional contracts to fulfill the requirement. The period of each contract will be for two (2) years with four (4) options to extend the period by one (1) year each.

Each region will be evaluated separately and the highest ranked responsive bid in each region and meeting all the requirements will be recommended for award of a contract for that region.

The resulting contract for each region will have a minimum spend commitment as follows:
• $30,000.00 CAD for the Atlantic region.
• $40,000.00 CAD for the Quebec region.
• $85,000.00 CAD for the Ontario region.
• $65,000.00 CAD for the Western region.

In the event that a single Bidder is deemed the highest ranked responsive bid for two (2) or more regions, the CRA will award one (1) contract to this single Bidder for the regions in which they are the highest ranked responsive Bidder.

Additionally, the resulting contract will include an irrevocable option to CRA to add, remove, or modify products, or worksites from the Contract, if the need arises, due to a shift in legislation, policy, or program requirements.

Regions:
a) Atlantic region (the provinces of Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador);
b) Quebec region ( the province of Quebec, which includes the Quebec side of the National Capital Region
(NCR);
c) Ontario region (the province of Ontario, which includes the Ontario side of the National Capital Region
(NCR); and
d) Western region (the provinces of Manitoba, Alberta, Saskatchewan, and British Columbia).

For each region, a bid must comply with the requirements of the bid solicitation and meet all mandatory technical evaluation criteria to be declared responsive.

For each region, the responsive bid with the lowest evaluated price will be recommended for award of a contract for that region.

Proposal documents and supporting information must be submitted in either English or French.
Conditional Set-Aside Under the Procurement Strategy for Indigenous Business
This procurement may be conditionally set aside under the federal government Procurement Strategy for Indigenous Business.
In order to be considered for the set-aside, the Bidder must certify that it qualifies as an Indigenous business as defined under PSIB and that it will comply with all requirements of PSIB. If bids from two (2) or more Indigenous businesses are compliant with the terms of the Request for Proposal, the contracting authority will limit the competition to those Indigenous businesses and will not consider bids from any non-Indigenous businesses that may have been submitted.
For more information on Indigenous business requirements of the Set-aside Program for Indigenous Business, refer to Eligibility for Indigenous procurement set aside and Procurement information for Indigenous business owners

If the bids from the Indigenous businesses are found to be non-compliant or non-responsive or are withdrawn, such that fewer than two compliant bids from Indigenous businesses remain, bids from all of the non-Indigenous businesses that had submitted bids will then be considered by the contracting authority.

Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to:
Canada Revenue Agency
Bid Receiving Unit
BRUg@cra-arc.gc.ca
Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA.
The CRA reserves the right to negotiate with suppliers on any procurement.
This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.

The Federal Contractors Program (FCP) for employment equity applies to this procurement.

Bid Compliance and Remedy Process.
The Bid Compliance and Remedy Process (BCRP) applies to this requirement. Refer to 4.2 – Bid Compliance and Remedy Process (BCRP) for more details.

Communications - Solicitation Period
Questions must be directed in writing to the contracting authority via email Samuel.Snow@cra-arc.gc.ca.
Bidders are encouraged to submit all enquiries to the Contracting Authority as early as possible before the bid closing date.