UX Research Software for the Financial Consumer Agency of Canada (FCAC).
Solicitation number 20250876
Publication date
Closing date and time 2025/09/15 14:00 EDT
Last amendment date
Description
The Financial Consumer Agency of Canada (FCAC) requires a User Experience (UX) research software to support evidence-based Human-Centered Design practices. This ensures that the development of our services and products is deeply rooted in the needs, behaviors, and preferences of our users.
FCAC needs to efficiently recruit, schedule, and compensate user research participants, ensuring a diverse and representative sample for our studies. The UX research software must support both moderated and unmoderated research methods, allowing us to gather comprehensive insights through a variety of user research methods, such as usability tests, interviews, surveys, card sorts and navigation tests.
Contract duration
The estimated contract period will be 12 month(s).
Trade agreements
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World Trade Organization Agreement on Government Procurement (WTO GPA)
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Canada-Chile Free Trade Agreement (CCFTA)
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Canada-Peru Free Trade Agreement (CPFTA)
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Canada-Colombia Free Trade Agreement
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Canada-Panama Free Trade Agreement
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Canada-Honduras Free Trade Agreement
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Canada-Korea Free Trade Agreement (CKFTA)
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Canadian Free Trade Agreement (CFTA)
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Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
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Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
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Canada-Ukraine Free Trade Agreement (CUFTA)
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Canada-UK Trade Continuity Agreement (Canada-UK TCA)
Reason for limited tendering
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
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None
Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.
Contact information
Contracting organization
- Organization
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Financial Consumer Agency of Canada (FCAC)
- Address
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427 Laurier Ave. W, Suite#500
Ottawa, Ontario, K1R 1B9Canada
- Contracting authority
- Pavlo Kyryakov
- Phone
- (613) 290-2003
- Email
- FCAC.Contract-Contrat.ACFC@fcac-acfc.gc.ca
- Address
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427 Laurier Ave. W, Suite#500
Ottawa, Ontario, K1R 1B9Canada
Bidding details
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| Q_&_As_Round-03_20250876.pdf | 001 | EN | 9 | 2025/09/11 |
| Q_&_Rs_Série-03_20250876.pdf | 001 | FR | 2 | 2025/09/11 |
| RFP#20250876_AM-01.pdf | 001 | EN | 29 | 2025/08/21 |
| DDP#20250876_MOD-01.pdf | 001 | FR | 8 | 2025/08/21 |
| Q_&_As_Round-02_20250876.pdf | 001 | EN | 20 | 2025/08/20 |
| Q_&_Rs_Série-02_20250876.pdf | 001 | FR | 2 | 2025/08/20 |
| Q_&_As_Round-01_20250876.pdf | 001 | EN | 26 | 2025/08/13 |
| Q_&_Rs_Série-01_20250876.pdf | 001 | FR | 17 | 2025/08/13 |
| RFP_20250876.pdf | 001 | EN | 106 | 2025/08/01 |
| DDP_20250876_0.pdf | 001 | FR | 24 | 2025/08/01 |