IT Professional Services for BMC Helix SaaS - I.10. Technical Architect, Level 2

Solicitation number J088140

Publication date

Closing date and time 2026/02/27 14:00 EST

Last amendment date

Description

Statistics Canada requires specialized professional services to augment its Information Technology Service Management Office (ITSMO) in support of its BMC Helix SaaS-based IT Service Management (ITSM) platform. The contractor will provide expert capacity to configure, integrate, migrate, operationalize, and continually improve the platform, including implementation and optimization of a self-service portal, service catalogue and knowledge management, incident and service request management, change enablement, asset and configuration management, reporting and dashboards, and operational readiness, with sustained knowledge transfer to Statistics Canada personnel. Performance will be demonstrated through deliverables defined in applicable Task Authorizations.

Contract duration

The estimated contract period will be 6 month(s), with a proposed start date of 2026/04/01.

Trade agreements

  • Please refer to tender description or tender documents

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None

Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

Contact information

Contracting organization

Organization
Statistics Canada (StatCan)
Address

150 Tunney's Pasture Driveway

Ottawa, ON, K1A 0T6
Canada
Contracting authority
Daniel Blanchard
Phone
(343) 998-2991
Email
statcan.macsbids-smcsoumissions.statcan@statcan.gc.ca
Address

150 Tunney's Pasture Driveway

Ottawa, ON, K1A 0T6
Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Caption
Document title Amendment no. Language Unique downloads Date added
TBIPS_NPP_J088140.pdf 001 EN 150 2026/02/05
Gabarit_APM_J088140.pdf 001 FR 15 2026/02/05
Access the Getting started page for details on how to bid, and more.

Summary information

Notice type
RFP against Supply Arrangement
Language(s)
English
Region(s) of delivery
National Capital Region (NCR)
Region of opportunity
Canada
Contract duration
6 month(s)
Procurement method
Competitive – Selective Tendering
Selection criteria
Highest Combined Rating of Technical Merit and Price
Commodity - UNSPSC
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