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PSIB - TBIPS Stream 4 - B.10 Help Desk Specialists

Solicitation number 84084-25-0028/A

Publication date

Closing date and time 2025/12/17 16:00 EST

Last amendment date


    Description

    The Canada Energy Regulator has a requirement for one (1) level 2 resource and three (3) level 3 resources under the TBIPS Supply Arrangement, Stream 4 – B.10 Help Desk Specialists, to complement existing staff resources on an as and when required basis. The intent of this process is to award a contract to provide additional technical resources to maintain the current level of service from the Service Desk while additional tasks and projects are being manned. This includes coverage during absences of the Service Desk Analysts due to hearing coverage, regular annual leaves, hardware lifecycle projects, and other future projects to be identified.

    Contract duration

    The estimated contract period will be 12 month(s), with a proposed start date of 2026/02/01.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

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    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Canada Energy Regulator (CER)
    Address

    517 Tenth Avenue SW, Suite 210

    Calgary, AB, T2R 0A8
    Canada
    Contracting authority
    Erin Ort
    Phone
    (403) 919-8168
    Email
    Erin.Ort@cer-rec.gc.ca
    Address

    517 Tenth Avenue SW, Suite 210

    Calgary, AB, T2R 0A8
    Canada
    Bidding details
    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents. Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

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    Summary information

    Notice type
    Request for Proposal
    Region(s) of delivery
    Calgary
    Region of opportunity
    Calgary
    Contract duration
    12 month(s)
    Procurement method
    Competitive - Traditional
    Selection criteria
    Highest Combined Rating of Technical Merit and Price

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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