PSIB - TBIPS Stream 4 - B.10 Help Desk Specialists

Solicitation number 84084-25-0028/A

Publication date

Closing date and time 2025/12/17 16:00 EST

Last amendment date

Description

The Canada Energy Regulator has a requirement for one (1) level 2 resource and three (3) level 3 resources under the TBIPS Supply Arrangement, Stream 4 – B.10 Help Desk Specialists, to complement existing staff resources on an as and when required basis. The intent of this process is to award a contract to provide additional technical resources to maintain the current level of service from the Service Desk while additional tasks and projects are being manned. This includes coverage during absences of the Service Desk Analysts due to hearing coverage, regular annual leaves, hardware lifecycle projects, and other future projects to be identified.

Contract duration

The estimated contract period will be 12 month(s), with a proposed start date of 2026/02/01.

Trade agreements

  • No trade agreements are applicable to this solicitation process

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Canada Energy Regulator (CER)
Address

517 Tenth Avenue SW, Suite 210

Calgary, AB, T2R 0A8
Canada
Contracting authority
Erin Ort
Phone
(403) 919-8168
Email
Erin.Ort@cer-rec.gc.ca
Address

517 Tenth Avenue SW, Suite 210

Calgary, AB, T2R 0A8
Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Caption
Document title Amendment no. Language Unique downloads Date added
84084-25-0028/A NPP Amendment 01 TBIPS Stream 4 - B.10 Help Desk Specialists.pdf 001 EN 27 2025/10/22
84084-25-0028/A APM Amendement 01 SPICT Volet 4 – B.10 Spécialiste du bureau de service.pdf 001 FR 3 2025/10/22
84084-25-0028/A APM SPICT Volet 4 – B.10 Spécialiste du bureau de service 001 FR 7 2025/10/01
84084-25-0028/A NPP TBIPS Stream 4 - B.10 Help Desk Specialists 001 EN 201 2025/10/01
Access the Getting started page for details on how to bid, and more.

Summary information

Notice type
Request for Proposal
Region(s) of delivery
Calgary
Region of opportunity
Calgary
Contract duration
12 month(s)
Procurement method
Competitive - Traditional
Selection criteria
Highest Combined Rating of Technical Merit and Price
Commodity - UNSPSC
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