Request for Information (RFI): Artificial intelligence enabled business support solutions

Solicitation number ISED212862

Publication date

Closing date and time 2025/02/13 14:00 EST

Last amendment date

Description

Innovation, Science and Economic Development Canada (ISED) is seeking information from qualified vendors on the development and deployment of a AI-powered business support solution to provide seamless, multilingual customer support to a large and diverse user base of businesses and entrepreneurs. ISED currently supports multiple user platforms that provide information services (Examples: Business Benefits Finder, BizPaL, Canadian Importers Database, Canadian Industry Statistics, Financial Performance Data, Trade Data Online). The intent of this initiative is to knit together information siloes for businesses into one agile, user-friendly interface that can provide users with a more natural and holistic support experience. The solution must offer users recommendations based on user interactions and data insights and include robust backend analytics for program and service analysis. This RFI aims to gather insights into the available technologies, implementation approaches, and associated costs.

Contract duration

The estimated contract period will be 9 month(s).

Trade agreements

  • No trade agreements are applicable to this solicitation process

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Innovation, Science and Economic Development Canada
Address

235 Queen Street

Ottawa, Ontario, K1A 0H5
Canada
Contracting authority
Davis Opie
Phone
(613) 324-9165
Email
davis.opie@ised-isde.gc.ca
Address

235 Queen Street

Ottawa, Ontario, K1A 0H5
Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Caption
Document title Amendment no. Language Unique downloads Date added
RFI #212862 - Artificial intelligence enabled business support solutions.pdf 001 EN 226 2025/01/28
RFI #212862 - Solutions assistées par l’intelligence artificielle dans le cadre du soutien aux entreprises.pdf 001 FR 19 2025/01/28
Access the Getting started page for details on how to bid, and more.

Summary information

Notice type
Request for Information
Language(s)
English, French
Region(s) of delivery
National Capital Region (NCR)
Region of opportunity
National Capital Region (NCR)
Contract duration
9 month(s)
Procurement method
Non-Competitive
Selection criteria
Not applicable
Commodity - UNSPSC
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