Independent Review of the Rehabilitation Service Delivery

Solicitation number 3000815037

Publication date

Closing date and time 2026/06/16 14:00 EDT


    Description

    Veterans Affairs Canada (VAC) provides rehabilitation services to eligible Veterans through a contracted service delivery model designed to increase independence by improving health, functioning, and capacity to return to work, through medical, psychosocial, and vocational rehabilitation services.

    VAC requires the services of a Contractor to produce an independent, evidence-based, decision-enabling review of the Rehabilitation Services and Vocational Assistance Program (RSVP) contract Service delivery model. The review must evaluate the extent to which the model is achieving its intended objectives and identify specific improvements that can be made to enhance service delivery.

    Special Comments:

    Because the Work to be performed under this Contract may involve access to privileged, confidential or non-public information, and may result in findings, analysis or recommendations that could inform future requirements, solicitation documents, evaluation criteria, procurement strategies or contract management decisions related to the Rehabilitation Services and Vocational Assistance Program, the RSVP Contract, or any successor rehabilitation service delivery model, the Contractor acknowledges that Canada may determine that the Contractor is ineligible to bid, either as a prime contractor or subcontractor, on any future solicitation where the Contractor’s work under this Contract creates or appears to create a real, potential or apparent conflict of interest or unfair advantage.

    The Contractor also agrees not to advise any third party in relation to such a solicitation where doing so could create, or appear to create a real, potential or apparent conflict of interest or unfair advantage, and acknowledges that such third party may also become ineligible to bid.

    The Contractor must obtain from its employee(s) or subcontractor(s) a completed and signed non-disclosure agreement and provide it to the Contracting Authority before they are given access to information by or on behalf of Canada in connection with the Work.

    Inquiries:

    Inquiries regarding this Request for Proposal (RFP) requirement must be submitted to the Contracting Authority named above. RFP documents will be e-mailed directly by the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “CANADABUYS.CANADA.CA” ” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

    NOTE: The Task and Solutions Professional Services (TSPS) Method of Supply is subject to quarterly refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact SPTS.TSPS@TPSGC-PWGSC.GC.CA

    Contract duration

    The estimated contract period will be 8 month(s).

    Trade agreements

    • North American Free Trade Agreement (NAFTA)
    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None
    Contact information

    Contracting organization

    Organization
    Department of Veterans Affairs (VAC)
    Address

    191 Great George Street

    Charlottetown, Prince Edward Island, C1A 4L2
    Canada
    Contracting authority
    Susan O'Brien
    Phone
    (902) 314-8488
    Email
    susan.obrien@veterans.gc.ca
    Address

    191 Great George Street

    Charlottetown, PE, C1A 4L2
    Canada
    Bidding details
    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents. Access the Getting started page for details on how to bid, and more.

    Summary information

    Notice type
    RFP against Supply Arrangement
    Language(s)
    English
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Contract duration
    8 month(s)
    Procurement method
    Competitive – Selective Tendering
    Selection criteria
    Highest Combined Rating of Technical Merit and Price