Cloud Operations Support Strategy

Solicitation number 21120-24-4379183

Publication date

Closing date and time 2023/04/13 14:00 EDT

Last amendment date


    Temporary Help Services Requirement
    This requirement is for: Correctional Service of Canada (CSC)
    This requirement is open only to those supply arrangement holders under EN578-172870 who qualified under the following streams and categories: Stream 5—Computer services, 5.1 Computer, Application Support – Senior.
    The following SA Holders have been invited to submit a proposal:
    1. 1019837 Ontario Inc.
    2. 9468269 Canada Corp.
    3. Advantage Personnel Ltd
    4. CGI Information Systems and Management Consultants Inc.
    5. Cistel Technology Inc.
    6. Click Networks Inc
    7. CSI Consulting Inc.
    8. Ernst & Young LLP
    9. IPSS INC.
    11. Pricewaterhouse Coopers LLP
    12. Quarry Consulting Inc.
    13. RHEA INC.
    15. TRM Technologies Inc.

    Description of the Requirement:
    CSC has a requirement for Microsoft Azure Cloud expertise to meet the requirement due to the nature of the expertise required.
    The tasks the Contractor must produce include but are not limited to:
    • Configure and deploy Infrastructure as Code (IaC) objects to CSC’s Enterprise Landing Zones;
    • Contribute, along CSC’s Information Management Services, to developing migration plans to Cloud solutions;
    • Contribute to strategy and roadmap for the department migration to the recommended Azure cloud services environments;
    • Conversation notes, design documentation, change management documentation, contribute to reference architectures and other work requested;
    • Knowledge transfer for cloud migration, continuous integration and deployment best practices;
    • Provides technical advice and guidance to management and clients to support decisions with respect to trends and new technology products;
    • Participate in discussions/meetings/working groups with CSC stakeholders;
    • Provide input, guidance and recommendations to CSC with regards to workload migration;
    • Conduct analysis of M365 and Azure Cloud infrastructure components and design solutions to address deficiencies observed;
    • Assist Cloud Operations team in ingesting and correlating telemetry from on-prem and cloud devices;
    • Assist Cloud OPS team with the architecture, design and implementation of data loss prevention and compliance policies;
    Level of Security Requirement:
    Resource(s) Minimum Security Level Required is: Secret
    Associated Documents:
    Request for Proposal (RFP) 21120-24-4379183
    Proposed period of contract:
    The proposed period of contract shall be from the date of contract award to 45.6 weeks later.
    Estimated Level of Effort:
    The estimated level of effort of the contract will be for 1710 hours (228 days).
    File Number: 21120-24-4379183
    Contracting Authority: Stéphanie Gigoux
    Phone Number: 613-791-3860

    The Temporary Help Services (THS) Method of Supply is subject to quarterly refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact

    Contract duration

    The estimated contract period will be 11 month(s).

    Trade agreements

    • North American Free Trade Agreement (NAFTA)
    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Please refer to tender description or tender documents

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    Contact information

    Contracting organization

    Correctional Service Canada

    340 Laurier Avenue West

    Ottawa, Ont, K1A 0P9
    Contracting authority
    Stéphanie Gigoux
    (613) 791-3860

    340 Laurier Avenue West

    Ottawa, Ont, K1A 0P9
    Bidding details

    Details for this tender opportunity are provided in the Description tab.

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    Summary information

    Notice type
    RFP against Supply Arrangement
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    National Capital Region (NCR)
    Contract duration
    11 month(s)
    Procurement method
    Competitive – Selective Tendering
    Selection criteria
    Lowest Price

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