Employee Assistance Program (EAP), Counselling and Well-being Services

This requirement is for: The Correctional Service of Canada, NHQ

Trade agreement: This procurement is not subject to any trade agreement.

Policy on Reciprocal Procurement: This solicitation is open only to Canadian suppliers.

Tendering procedures: All interested suppliers may submit a bid.

Competitive Procurement Strategy: compliant bid with the lowest price per point.

Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.

Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements: This contract does include security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

The Correctional Service Canada (CSC) has a requirement for an employee assistance program to provide counselling and well-being services for CSC employees across Canada.

Objectives: CSC is committed to making available, a confidential and voluntary Employee Assistance Program (EAP) for all CSC employees across Canada.

Deliverables: The contractor must provide EAP services to employees, their dependents, and students, specific to issues that may be affecting their personal or work life, their productivity, or both. The contractor must provide services that are short-term, solution-focused, and include referrals to appropriate additional services, when relevant.

Any conditions for participation of suppliers not specified in solicitation documentation: none.

Estimated quantity of commodity: see solicitation document statement of work and basis of payment.

Duration of Contract and Time Frame for Delivery:

Period of the Contract: The Work is to be performed during the period of Contract award to three (03) years later, with the option to renew for two (02) additional one-year periods.

File Number: 21120-25-4879324/A

Contracting Authority: Nassima Aliouat
Telephone number: 343-540-8957
E-mail: Nassima.aliouat@csc-scc.gc.ca

NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website.

The Crown reserves the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada (English or French).

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.

Topics include:
- Understand the federal procurement process;
- Learn about searching for opportunities;
- Find out how to bid on opportunities;
- Discover how to prepare to sell to the government.

The full schedule of seminars can be found on the Procurement Assistance Canada website, under find an event (Procurement Assistance Canada: Find an event - Canada.ca).