Access Control and Intrusion Detection Services

The Canada Revenue Agency (CRA) intends to enter into a contract with a single contractor for the provision of parts and labour (technical support, programming, installation, service and maintenance) on an “as and when requested” basis for its Integrated Security System (ISS) to CRA locations across Canada. The CRA also requires conversion of the remaining locations currently using a combination of the Digital Security Controls (DSC) Intrusion Detection Systems and Kantech Access Control, to complete a single Kantech Intrusion/Access Control-based system.

The period of the resulting contract will be for three firm years. The contract will include four irrevocable one-year options to extend the period of the contract. An option to add or remove products, services and sites will also be included.

A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. The responsive bid with the highest combined rating of technical merit and price will be recommended for award of a contract.

The Bid Compliance and Remedy Process (BCRP) defined in Part 4.2 will apply.

Proposal documents and supporting information must be submitted in either English or French.

Questions must be directed in writing to the contracting authority via email: Timothy.Berg@cra-arc.gc.ca

Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to:
Canada Revenue Agency
Bid Receiving Unit BRUg@cra-arc.gc.ca

Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA.

The CRA reserves the right to negotiate with suppliers on any procurement.

There are security requirements associated with this requirement. For additional information, consult the bid solicitation document.

The Federal Contractors Program (FCP) for employment equity applies to this procurement.

This bid solicitation 1000536720/A cancels and supersedes previous bid solicitation number 1000536720 dated 2026-02-04 with a closing of 2026-03-16 02:00 PM EDT. The main changes in the revised solicitation 1000536720/A are:
- Certifications previously included in the Mandatory Criteria section have been moved to Part 5 'Certifications Precedent to Contract Award';
- CRA Sites in Yukon and NWT have been removed from this requirement.

This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.

The CRA will include a minimum spend commitment of $250,000 (all applicable taxes included) Canadian over the entire period of the resulting contract, which includes any exercised option periods, including any extension period thereof.