IT Professional Services for Digital Services Support for Canada.ca
Solicitation number 100030465
Publication date
Closing date and time 2025/12/09 14:00 EST
Last amendment date
Description
The Digital Transformation Office (DTO), part of the Canadian Digital Service Branch at Employment and Social Development Canada (ESDC), is seeking to establish a new contract under TBIPS Tier I. This task-based contract will engage IT professional services to support the ongoing digital transformation of Canada.ca.
The contract will outline specific tasks and deliverables, including performance tracking and alignment with Government of Canada digital standards. The objective is to enhance user experience, streamline digital services, and strengthen product management across departments.
DTO intends to engage up to five (5) qualified Senior IT Architects under TBIPS Category I.5 – Senior IT Architect. These resources will support targeted improvements to Canada.ca, ensuring continuity and accelerating progress on high-priority digital initiatives.
Bringing in these resources ensures continuity and accelerates progress on high-priority digital initiatives.
Scope of Work:
• Canada.ca Guidance: Enhance design and content standards.
• End-User Digital Services: Lead cross-departmental design efforts.
• CDS Products & Services: Architect and co-develop digital tools for departments.
Key Deliverables:
• Guidance: Specifications, usability reports, engagement materials.
• Digital Services: Workshops, prototypes, UX research, delivery reports.
• CDS Products: Roadmaps, architecture packages, onboarding kits, and dashboards
Contract duration
The estimated contract period will be 24 month(s).
Trade agreements
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North American Free Trade Agreement (NAFTA)
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World Trade Organization Agreement on Government Procurement (WTO GPA)
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Canada-Chile Free Trade Agreement (CCFTA)
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Canada-Peru Free Trade Agreement (CPFTA)
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Canada-Colombia Free Trade Agreement
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Canada-Panama Free Trade Agreement
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Canada-Honduras Free Trade Agreement
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Canada-Korea Free Trade Agreement (CKFTA)
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Canadian Free Trade Agreement (CFTA)
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Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
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Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
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Canada-Ukraine Free Trade Agreement (CUFTA)
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Canada-UK Trade Continuity Agreement (Canada-UK TCA)
Reason for limited tendering
A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:
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None
Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.
Contact information
Contracting organization
- Organization
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Department of Employment and Social Development (ESDC)
- Address
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140 Promenade du Portage
Gatineau, Québec , K1A 0J9Canada
- Contracting authority
- Nataliya Sekret
- Email
- NC-SOLICITATIONS-GD@hrsdc-rhdcc.gc.ca
Bidding details
| Document title | Amendment no. | Language | Unique downloads | Date added |
|---|---|---|---|---|
| 100030465-APM.pdf | 001 | FR | 38 | 2025/11/24 |
| 100030465-NPP | 001 | EN | 179 | 2025/11/24 |