IT Professional Services for Digital Services Support for Canada.ca

Solicitation number 100030465

Publication date

Closing date and time 2025/12/09 14:00 EST

Last amendment date

Description

The Digital Transformation Office (DTO), part of the Canadian Digital Service Branch at Employment and Social Development Canada (ESDC), is seeking to establish a new contract under TBIPS Tier I. This task-based contract will engage IT professional services to support the ongoing digital transformation of Canada.ca.

The contract will outline specific tasks and deliverables, including performance tracking and alignment with Government of Canada digital standards. The objective is to enhance user experience, streamline digital services, and strengthen product management across departments.

DTO intends to engage up to five (5) qualified Senior IT Architects under TBIPS Category I.5 – Senior IT Architect. These resources will support targeted improvements to Canada.ca, ensuring continuity and accelerating progress on high-priority digital initiatives.

Bringing in these resources ensures continuity and accelerates progress on high-priority digital initiatives.

Scope of Work:
• Canada.ca Guidance: Enhance design and content standards.
• End-User Digital Services: Lead cross-departmental design efforts.
• CDS Products & Services: Architect and co-develop digital tools for departments.

Key Deliverables:
• Guidance: Specifications, usability reports, engagement materials.
• Digital Services: Workshops, prototypes, UX research, delivery reports.
• CDS Products: Roadmaps, architecture packages, onboarding kits, and dashboards

Contract duration

The estimated contract period will be 24 month(s).

Trade agreements

  • North American Free Trade Agreement (NAFTA)
  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canada-Chile Free Trade Agreement (CCFTA)
  • Canada-Peru Free Trade Agreement (CPFTA)
  • Canada-Colombia Free Trade Agreement
  • Canada-Panama Free Trade Agreement
  • Canada-Honduras Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canadian Free Trade Agreement (CFTA)
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
  • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
  • Canada-Ukraine Free Trade Agreement (CUFTA)
  • Canada-UK Trade Continuity Agreement (Canada-UK TCA)

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None

Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

Contact information

Contracting organization

Organization
Department of Employment and Social Development (ESDC)
Address

140 Promenade du Portage

Gatineau, Québec , K1A 0J9
Canada
Contracting authority
Nataliya Sekret
Email
NC-SOLICITATIONS-GD@hrsdc-rhdcc.gc.ca
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Caption
Document title Amendment no. Language Unique downloads Date added
100030465-APM.pdf 001 FR 40 2025/11/24
100030465-NPP 001 EN 182 2025/11/24
Access the Getting started page for details on how to bid, and more.

Summary information

Notice type
Request for Proposal
Language(s)
English
Region(s) of delivery
National Capital Region (NCR)
Region of opportunity
National Capital Region (NCR)
Contract duration
24 month(s)
Procurement method
Competitive – Selective Tendering
Selection criteria
Highest Combined Rating of Technical Merit and Price
Commodity - UNSPSC
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