AUDIO RECORDING SERVICES

This requirement is for: Canada Revenue Agency

This requirement is open to suppliers who can fulfill the needs as indicated in the Request for Proposal (RFP) included.

Barring any other conditions or international sanctions, Canadian suppliers, Suppliers of an applicable trading partner and Suppliers of a non-trading partner, are eligible for this solicitation.

For additional information, consult the bid solicitation document.

Description of the Requirement:
Canada Revenue Agency (CRA) seeks to establish an “as and when requested” contract with a single supplier to fulfill audio recording services requirements for the Digital Design and Production Directorate (DDPD) of the Public Affairs Branch (PAB).

Contract Period And Contract Extension Options:

The services must be provided from the date of contract award until September 30, 2028 inclusive, with two irrevocable options to extend the term of the contract for up to two additional years at one-year intervals.

Level of Security Requirement:

Company Minimum Security Level Required
Protected B
Special comments: Reliability Status

Resource Minimum Security Level Required
Protected B
Special comments: Reliability Status

Estimated Level of Effort:

The annual number of audio recording Task Authorizations (TA) issued varies from year to year. Approximately 109 TAs were issued last year. The peak period during the year for recording of tax program material is from March to July.

Contractor Selection Method
The CRA will award one (1) contract according to the selection method highest responsive combined rating of technical merit and price. The ratio will be 60% for the technical merit and 40% for the price.

Submission of Proposals
Bids must be submitted by using the Connect service provided by the Canada Post Corporation by the time and date indicated on page 1.
To submit a bid:
• The Bidder must send a request to the Bid Receiving Unit at the email address below requesting that CRA open a Connect conversation. It is strongly recommended that the Bidder send such request to the BRU at least six business days prior to the solicitation closing date and time. Also refer to Appendix 4: Standard Instructions - Goods or Services - Competitive Requirements.
Canada Revenue Agency
Bid Receiving Unit
BRUg@cra-arc.gc.ca
Bids will not be accepted if emailed directly to this email address.
• Once the Connect conversation has been opened, the Bidder can submit their bid though the Connect conversation.
• Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA.
Bidders are hereby advised that the Bid Receiving Unit of CRA is available Monday to Friday inclusive, between the hours of 0830 and 1500 EDT excluding those days that the federal government observes as a holiday.
Due to the nature of this solicitation, electronic transmissions of a proposal by facsimile is not considered to be practical and therefore will not be accepted.

Proposals must be received no later than 2 p.m. EDT on August 27, 2025.

Language
Proposals must be presented either in French or in English.