Retender - TSPS Customer Relationship Manager (CRM) Specialist

Solicitation number 84084-24-0073/B

Publication date

Closing date and time 2025/08/26 16:00 EDT

Last amendment date

Description

This is a retender of solicitation 84084-24-0073

2.11 Information/Records Management/Recordkeeping Specialist – Intermediate
Region: Remote/Virtual Access

The Canada Energy Regulator (CER) has a requirement for one (1) intermediate Information / Records Management / Recordkeeping resource in a part-time capacity to support maintenance of its existing Customer Relationship Management (CRM) tool, develop custom views and reports of engagement data as required, coach CRM users, and propose system enhancements to support business needs.

Contract duration

The estimated contract period will be 21 month(s), with a proposed start date of 2025/10/01.

Trade agreements

  • North American Free Trade Agreement (NAFTA)
  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canada-Chile Free Trade Agreement (CCFTA)
  • Canada-Peru Free Trade Agreement (CPFTA)
  • Canada-Colombia Free Trade Agreement
  • Canada-Panama Free Trade Agreement
  • Canada-Honduras Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canadian Free Trade Agreement (CFTA)
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
  • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
  • Canada-Ukraine Free Trade Agreement (CUFTA)
  • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
  • Please refer to tender description or tender documents

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
Contact information

Contracting organization

Organization
Canada Energy Regulator (CER)
Address

517 Tenth Avenue SW, Suite 210

Calgary, Alberta, T2R 0A8
Canada
Contracting authority
Erin Ort
Phone
(403) 919-8168
Email
Erin.Ort@cer-rec.gc.ca
Address

517 Tenth Avenue SW, Suite 210

Calgary, Alberta, T2R 0A8
Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Caption
Document title Amendment no. Language Unique downloads Date added
84084-24-0073-B NPP 2.11 Information-Records Management-Recordkeeping Specialist - Intermediate.pdf 001 EN 47 2025/07/31
84084-24-0073-B APM 2.11 Spécialiste en gestion de l'information et des documents ou en tenue des documents.pdf 001 FR 3 2025/07/31
Access the Getting started page for details on how to bid, and more.

Summary information

Notice type
RFP against Supply Arrangement
Language(s)
English
Region(s) of delivery
Calgary
Region of opportunity
Canada
Contract duration
21 month(s)
Procurement method
Competitive – Selective Tendering
Selection criteria
Highest Combined Rating of Technical Merit and Price
Commodity - UNSPSC
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