Regional Elevator Maintenance

Solicitation number 21807-26-0028A

Publication date

Closing date and time 2026/04/27 17:00 EDT

Last amendment date


    Description

    Regional Elevator Maintenance

    This requirement is for: The Correctional Service of Canada.

    Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Ukraine Free-Trade Agreement (CUFTA), Canada Korea Trade Agreement (CKTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA) and Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA), Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

    Policy on Reciprocal Procurement:
    This solicitation is open only to Canadian suppliers.

    Competitive Procurement Strategy: Lowest priced compliant bid.

    Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.

    Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.

    Security Requirements: This contract does not include security requirements.

    Nature of Requirements:

    The Correctional Service Canada has a requirement to inspect, test, and perform preventative maintenance services to all elevators, dumbwaiters, and handicap lifts within the Correctional Institutions of the Pacific Region in the Fraser Valley and Victoria BC. The work shall involve the following:

    1.1 Background:
    The Canada Occupational Health and Safety Regulations part IV Elevating devices require that every elevating device and every safety device attached thereto shall be maintained by elevator personnel in accordance with the applicable Canadian Standards Association (CSA) standards for elevating devices. The Correctional Service does not have qualified in house human resources capacity to meet this requirement and therefore must hire a qualified service contractor to provide these maintenance services for each unit at each institution.

    1.2 Objectives:
    To provide for full coverage maintenance services of all elevating units listed in the Correctional Service Canada Pacific Regional elevating units inventory titled Annex B.

    1.3 Tasks:

    1.3.1 The Contractor must perform all mandatory monthly and quarterly maintenance service visits as
    per the applicable regulations listed in paragraph 1.3.6 of this statement of work.

    1.3.2 The Contractor must provide all labour, electrical and mechanical parts (minor and major),
    consumables, tools and software updates to perform all repairs to all elevating units listed in the
    regional elevating units inventory titled Annex B.

    1.3.2.1 Parts, materials and services that must be excluded from the contract are described in
    paragraph 1.3.8 of this statement of work.

    1.3.2.2 Definition of major and minor parts for the purpose of this contract are described in section 1.4
    of this statement of work.

    1.3.3 The Contractor must perform all applicable periodic Category 1, Category 3 and Category 5
    mandatory testing as required by the Safety Standards Act- Elevating Devices Safety
    Regulation of B.C.

    a/ Category 1 tests where applicable shall be performed annually.
    b/ Category 3 tests where applicable shall be performed every 3 years
    c/ Category 5 tests where applicable shall be performed every 5 years
    d/ Note: Each elevating unit listed in the regional inventory titled Annex B, shall
    receive all applicable Category 5 tests once during the length of the contract term.
    e/ A record of all periodic tests shall be kept as part of the maintenance control program
    record for each elevating unit.

    1.3.4 The Contractor must provide for emergency call-back service for entrapment when requested
    by an institution contact. The Contractor’s response time shall be within three (3) hours, 24
    hours a day, seven days a week from the time the Contractor has been notified by an
    institutional contact.

    1.3.5 The Contractor must provide for regular-time call-back service for repair (when a unit is
    deemed inoperable at any one institution) when requested by an institution contact. The
    Contractor’s response time shall be within 48 hours, Monday to Friday once the Contractor
    has been notified by an institutional contact.

    1.3.6 All work must be conducted in accordance with:
    - the Safety Standards Act - Elevating Devices Safety Regulation of B.C.
    - ASME A17.1- 2016/CSA B44-16 – Safety Code for Elevators and Escalators and
    Moving walks.
    - CSA standard B355-09 – Lifts for persons with physical disabilities.
    - all applicable Technical Safety B.C directives.
    - the original manufacturer’s recommendations.

    1.3.7 The full coverage contract shall include all tasks as so described in paragraphs 1.3.1 through
    1.3.6 in this statement of work.

    1.3.8 Excluded from the contract are:
    - any accessory equipment unrelated to normal elevator operation.
    - any repairs (labour, parts and materials) due to negligent operation, misuse or vandalism
    of equipment by others.
    - obsolescence driven upgrades.
    - intercom/phone systems.
    - damage from vandalism, fire or flooding.
    - fire detectors.
    - repairs (labour, parts and materials) to the elevator shaft.
    - software updates when unavailable to the Contractor due to proprietary restrictions.

    1.3.9 Note: At the time of tendering of this service contract, the edition years of 2016 and 2009 are the current edition years adopted by Technical Safety B.C. for elevator safety standards ASME A17.1-2016/CSA B44-16 and CSA B355-09. Should the Ministry of Housing of B.C. direct that a newer edition of either of these elevator safety standards (or both) shall be adopted in the province of British Columbia for the year 2026, or at any time in the future during the length of the contract term, the Contractor shall be obligated to service and maintain all elevating units covered under this maintenance service contract with the Correctional Service of Canada in accordance with the newer editions of these elevator safety standards. Should these newer editions lead to any additional mandatory Category 1, 3 and 5 tests that are not currently enforced under the current editions of standard ASME A17.1- 2016/CSA B44-2016 and CSA standard B355-2009, these tests would not be included in this contract and shall be brought to the attention of each institution contact for approval prior to fulfilling.

    1.4 Definition of major and minor parts for the purpose of this contract only:

    1.4.1 Major Parts must be defined as elevating unit parts that are long life components, expensive to purchase and install but are expected to be infrequently in need of replacement especially on low use elevating units as per industry norms.

    Examples of Major parts:
    - Motors- pump/generator/hoist machine
    - Jack packing
    - Traveling cables
    - Door operator
    - Hoist ropes and sheaves
    - PC control boards
    - Hydraulic piston (jack)
    - Hydraulic pump and valves
    - Selector
    1.4.2 Minor Parts must be defined as elevating unit parts that are expected to wear out through normal
    use, typically replaced during regular frequency maintenance service visits and are generally
    inexpensive to purchase and install as per industry norms.

    Examples of Minor parts:
    - Fuses, contacts and relays
    - Door rollers, gibs and guides
    - Switches, buttons and indicator bulbs
    - Chains and belts
    - Small fasteners
    - Brake parts

    1.5 Deliverables:

    1.5.1 The Contractor must perform all tasks as so described in paragraphs 1.3.1 through
    1.3.6 in this statement of work as per the applicable regulations, standards, directives and codes.

    1.5.2 The Contractor must maintain on-site maintenance records in the machine rooms for each
    elevating unit of all maintenance service visits, inspections, periodic tests and repairs/call backs along with each elevating unit’s specific MCP (Maintenance Control Program) as per 8.6.1.2.2 thru 8.6.1.4.1 of ASME A17.1-2016/CSA B44-16 for the duration of the contract.

    1.5.3 The Contractor must perform all work during regular time working hours Monday to Friday 8am to
    4pm (excluding legal holidays) except for emergency call-back service for entrapment as defined
    in task 1.3.4 of this statement of work.

    1.5.4 The Contractor must comply with all federal, provincial and municipal regulations applicable tothe
    performance of the work and obtain all permits and hold all certificates and licences required for
    the execution of the work through the length of the contract term.

    1.5.5 The Contractor must remove from the premises any waste products or rubbish resulting from
    the work and shall recycle or dispose of in accordance with all municipal, provincial and federal
    regulations and bylaws. All costs associated with the recycling and/or disposal of all waste
    products such as hydraulic oil, brake pads, cables, electronic components, used parts etc. are to
    be included in the contract.

    1.6 Client Support:

    1.6.1 For safety and security, the contractor will be escorted by a CSC staff member at all times while
    inside each institution. If it is deemed necessary by the Contractor to bring their service vehicle into
    the institution to conduct a service visit, the Contractor shall allow approximately 20 minutes to sign
    in and have the vehicle inspected by security and another 20 minutes for the same procedures upon
    exiting the institution. Inspection times can be longer without any prior notice.

    1.7 Location of work:

    The Contractor must perform the work at the institutions as listed in Annex C.

    1.8 Language of Work:

    The contractor must perform all work in English.

    Any conditions for participation of suppliers not specified in solicitation documentation: none.

    Estimated quantity of commodity: see solicitation document statement of work and basis of payment.

    Duration of Contract and Time Frame for Delivery:

    Period of the Contract: The Work is to be performed during the period of May 1, 2026 to March 31, 2031.

    File Number: 21807-26-0028A

    Contracting Authority: Katie McKeever
    Telephone number: 236-380-2294
    E-mail: Katie.McKeever@CSC-SCC.GC.CA

    NOTE TO BIDDERS:

    Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the website.

    The Crown reserves the right to negotiate with suppliers on any procurement.

    Documents may be submitted in either official language of Canada (English or French).

    After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

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    Contract duration

    The estimated contract period will be 60 month(s), with a proposed start date of 2026/05/01.

    Trade agreements

    • Please refer to tender description or tender documents

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None
    Contact information

    Contracting organization

    Organization
    Correctional Service of Canada (CSC)
    Address

    33991 GLADYS AVENUE

    ABBOTSFORD, BC, V2S2E8
    CANADA
    Contracting authority
    Katie McKeever
    Phone
    (236) 380-2294
    Email
    Katie.McKeever@CSC-SCC.GC.CA
    Address

    33991 GLADYS AVENUE

    ABBOTSFORD, BC, V2S2E8
    CANADA
    Bidding details
    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
    Caption
    Document title Amendment no. Language Unique downloads Date added
    001 EN 12 2026/04/10
    001 FR 3 2026/04/10
    Access the Getting started page for details on how to bid, and more.

    Summary information

    Language(s)
    English, French
    Region(s) of delivery
    British Columbia
    ,
    Abbotsford
    ,
    Chilliwack
    Region of opportunity
    British Columbia
    Contract duration
    60 month(s)
    Procurement method
    Competitive - Traditional
    Selection criteria
    Highest Combined Rating of Technical Merit and Price