PSIB - TSPS Customer Relationship Manager (CRM) Specialist

Solicitation number 84084-24-0073

Publication date

Closing date and time 2025/07/24 16:00 EDT

Last amendment date


    Description

    2.11 Information/Records Management/Recordkeeping Specialist – Intermediate
    Region: Remote/Virtual Access

    This procurement is set aside under the federal government's Procurement Strategy for Indigenous Business (PSIB) as detailed in Annex 9.4 of the Supply Manual entitled “Requirements for the Set-Aside Program for Indigenous Business”.

    The Canada Energy Regulator (CER) has a requirement for one (1) intermediate Information / Records Management / Recordkeeping resource in a part-time capacity to support maintenance of its existing Customer Relationship Management (CRM) tool, develop custom views and reports of engagement data as required, coach CRM users, and propose system enhancements to support business needs.

    Contract duration

    The estimated contract period will be 21 month(s), with a proposed start date of 2025/10/01.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Businesses interested in partnering for this tender opportunity:
    Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

    Contact information

    Contracting organization

    Organization
    Canada Energy Regulator (CER)
    Address

    517 Tenth Avenue SW, Suite 210

    Calgary, Alberta, T2R 0A8
    Canada
    Contracting authority
    Erin Ort
    Phone
    (403) 919-8168
    Email
    erin.ort@cer-rec.gc.ca
    Address

    517 Tenth Avenue SW, Suite 210

    Calgary, Alberta, T2R 0A8
    Canada
    Bidding details
    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents. Access the Getting started page for details on how to bid, and more.

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English
    Region(s) of delivery
    Calgary
    Region of opportunity
    Canada
    Contract duration
    21 month(s)
    Procurement method
    Competitive – Selective Tendering
    Selection criteria
    Highest Combined Rating of Technical Merit and Price